Narrative:

A nearby passenger rang the call-light several times. Cabin attendant X and I went to row xx and found an elderly lady fainted on floor. She came to on her own. Cabin attendant X got the purser. Another flight attendant came with other emergency equipment as well as cold water to drink and moist towels. I spoke with the woman a few mins. I assisted her to her feet with the purser, so the woman could use the lavatory. A physician and nurse inquired about her. The physician wanted a flight attendant in the lavatory with passenger. She was unable to stay conscious. We lowered her to floor, began oxygen, and she responded well to that. The physician onboard wanted her moved to a place where she could lay flat, and he wanted to monitor her heart with aed equipment. He did not realize that flight attendants are not trained on the blood pressure cuff or stethoscope, that it is on board for use by a physician. I explained that to him. He also wanted the passenger carried by 3 young men and not transported in an onboard, aisle wheelchair. We did this, even though it is not our airline procedures. With the passenger comfortable and lying flat in first class crew rest seat, I applied pads for aed. Her heart rate was normal. She stayed on oxygen longer. The purser maintained care the remainder of the flight. I returned to duties in the coach cabin. The passenger was in first class during landing. The physician complained that he could not hear well through the stethoscope and had never seen the type of blood pressure cuff that we use. He thought it was good to have the aed onboard. We need a more effective stethoscope.

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Original NASA ASRS Text

Title: FLT ATTENDANT RPT, B777, DFW-LGW, OVER ATLANTIC, PAX WITH HEART PROB, ASSISTED BY PAX MD. AED USED.

Narrative: A NEARBY PAX RANG THE CALL-LIGHT SEVERAL TIMES. CABIN ATTENDANT X AND I WENT TO ROW XX AND FOUND AN ELDERLY LADY FAINTED ON FLOOR. SHE CAME TO ON HER OWN. CABIN ATTENDANT X GOT THE PURSER. ANOTHER FLT ATTENDANT CAME WITH OTHER EMER EQUIP AS WELL AS COLD WATER TO DRINK AND MOIST TOWELS. I SPOKE WITH THE WOMAN A FEW MINS. I ASSISTED HER TO HER FEET WITH THE PURSER, SO THE WOMAN COULD USE THE LAVATORY. A PHYSICIAN AND NURSE INQUIRED ABOUT HER. THE PHYSICIAN WANTED A FLT ATTENDANT IN THE LAVATORY WITH PAX. SHE WAS UNABLE TO STAY CONSCIOUS. WE LOWERED HER TO FLOOR, BEGAN OXYGEN, AND SHE RESPONDED WELL TO THAT. THE PHYSICIAN ONBOARD WANTED HER MOVED TO A PLACE WHERE SHE COULD LAY FLAT, AND HE WANTED TO MONITOR HER HEART WITH AED EQUIP. HE DID NOT REALIZE THAT FLT ATTENDANTS ARE NOT TRAINED ON THE BLOOD PRESSURE CUFF OR STETHOSCOPE, THAT IT IS ON BOARD FOR USE BY A PHYSICIAN. I EXPLAINED THAT TO HIM. HE ALSO WANTED THE PAX CARRIED BY 3 YOUNG MEN AND NOT TRANSPORTED IN AN ONBOARD, AISLE WHEELCHAIR. WE DID THIS, EVEN THOUGH IT IS NOT OUR AIRLINE PROCS. WITH THE PAX COMFORTABLE AND LYING FLAT IN FIRST CLASS CREW REST SEAT, I APPLIED PADS FOR AED. HER HEART RATE WAS NORMAL. SHE STAYED ON OXYGEN LONGER. THE PURSER MAINTAINED CARE THE REMAINDER OF THE FLT. I RETURNED TO DUTIES IN THE COACH CABIN. THE PAX WAS IN FIRST CLASS DURING LNDG. THE PHYSICIAN COMPLAINED THAT HE COULD NOT HEAR WELL THROUGH THE STETHOSCOPE AND HAD NEVER SEEN THE TYPE OF BLOOD PRESSURE CUFF THAT WE USE. HE THOUGHT IT WAS GOOD TO HAVE THE AED ONBOARD. WE NEED A MORE EFFECTIVE STETHOSCOPE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.