Flight attendant report, B757, sju-jfk, left engine problem, divert to bda. Flight canceled.

Attributes
ACN	444045
Time
Date	199907
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : zsu.artcc
State Reference	PR
Environment
Weather Elements	Rain Turbulence
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zsu.artcc
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	climbout : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 12.5 flight attendant time total : 12.5 flight attendant time type : 10
ASRS Report	444045
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Qualification	flight attendant : currently qualified
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	other other : cab #1
Resolutory Action	flight crew : landed as precaution flight crew : landed in emergency condition flight crew : diverted to another airport flight crew : declared emergency
Consequence	other
Supplementary
Problem Areas	Flight Crew Human Performance Aircraft Company
Primary Problem	Aircraft

Narrative:

Heard grinding noise coming from engine on left side of airplane after takeoff. Heard more grinding when doing the first beverage service about 15-20 mins into the flight. We stopped the service and were told we were going to land in bda in 50 mins. We landed with no problems. We were told not to use the left side of aircraft if evacing. Landed in bda. Callback conversation with reporter revealed the following information: the reporter said that the pilots never told them anything about the nature of the problem, even the next day when they deadheaded to jfk (after abandoning the plane in bermuda). All the captain said was that the WX was too marginal in san juan, so they would continue on to bermuda. When they got off the plane, oil was pouring out of the engine. The cabin crew did prepare the cabin for an evacuate/evacuation, which was not necessary. The reporter was quite critical of the pilots, saying that they must have not done their checklist properly, because they acted like they were guilty and were covering something up. He felt like the flight crew was very uncommunicative and never explained anything to the cabin crew or passenger.

Original NASA ASRS Text

Title: FLT ATTENDANT RPT, B757, SJU-JFK, L ENG PROB, DIVERT TO BDA. FLT CANCELED.

Narrative: HEARD GRINDING NOISE COMING FROM ENG ON L SIDE OF AIRPLANE AFTER TKOF. HEARD MORE GRINDING WHEN DOING THE FIRST BEVERAGE SVC ABOUT 15-20 MINS INTO THE FLT. WE STOPPED THE SVC AND WERE TOLD WE WERE GOING TO LAND IN BDA IN 50 MINS. WE LANDED WITH NO PROBS. WE WERE TOLD NOT TO USE THE L SIDE OF ACFT IF EVACING. LANDED IN BDA. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR SAID THAT THE PLTS NEVER TOLD THEM ANYTHING ABOUT THE NATURE OF THE PROB, EVEN THE NEXT DAY WHEN THEY DEADHEADED TO JFK (AFTER ABANDONING THE PLANE IN BERMUDA). ALL THE CAPT SAID WAS THAT THE WX WAS TOO MARGINAL IN SAN JUAN, SO THEY WOULD CONTINUE ON TO BERMUDA. WHEN THEY GOT OFF THE PLANE, OIL WAS POURING OUT OF THE ENG. THE CABIN CREW DID PREPARE THE CABIN FOR AN EVAC, WHICH WAS NOT NECESSARY. THE RPTR WAS QUITE CRITICAL OF THE PLTS, SAYING THAT THEY MUST HAVE NOT DONE THEIR CHKLIST PROPERLY, BECAUSE THEY ACTED LIKE THEY WERE GUILTY AND WERE COVERING SOMETHING UP. HE FELT LIKE THE FLC WAS VERY UNCOMMUNICATIVE AND NEVER EXPLAINED ANYTHING TO THE CABIN CREW OR PAX.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.