B737-300 hits jetway with engine pod during parking.

Attributes
ACN	445434
Time
Date	199908
Day	Fri
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : iah.airport
State Reference	TX
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-300
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : private pilot : multi engine pilot : instrument pilot : flight engineer pilot : commercial pilot : atp
Experience	flight time last 90 days : 150 flight time total : 14500 flight time type : 2000
ASRS Report	445434
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : multi engine pilot : atp pilot : commercial pilot : instrument
Experience	flight time last 90 days : 240 flight time total : 4700 flight time type : 560
ASRS Report	445593
Events
Anomaly	conflict : ground critical ground encounters other
Independent Detector	other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other other
Supplementary
Problem Areas	Flight Crew Human Performance Company
Primary Problem	Flight Crew Human Performance

Narrative:

While taxiing the aircraft to gate, we observed the marshallers were not in place. At that time we stopped the aircraft short of the entrance of the gate area. We called ramp control and asked for marshallers at our gate. A short time later we observed the marshaller in place and continued to taxi per the marshaller's instructions at a slow speed. Everything seemed normal and we stopped at the marshaller's signal. At the exact point at which the aircraft stopped we heard an unusual noise. As we exited the aircraft. We observed several ramp personnel around the #1 engine. We tried to re-enter the jetway to see what was wrong. However, the jetway was locked because of customs. We called maintenance control to advise them of possible aircraft damage and to make sure there was an entry into the aircraft log.

Original NASA ASRS Text

Title: B737-300 HITS JETWAY WITH ENG POD DURING PARKING.

Narrative: WHILE TAXIING THE ACFT TO GATE, WE OBSERVED THE MARSHALLERS WERE NOT IN PLACE. AT THAT TIME WE STOPPED THE ACFT SHORT OF THE ENTRANCE OF THE GATE AREA. WE CALLED RAMP CTL AND ASKED FOR MARSHALLERS AT OUR GATE. A SHORT TIME LATER WE OBSERVED THE MARSHALLER IN PLACE AND CONTINUED TO TAXI PER THE MARSHALLER'S INSTRUCTIONS AT A SLOW SPD. EVERYTHING SEEMED NORMAL AND WE STOPPED AT THE MARSHALLER'S SIGNAL. AT THE EXACT POINT AT WHICH THE ACFT STOPPED WE HEARD AN UNUSUAL NOISE. AS WE EXITED THE ACFT. WE OBSERVED SEVERAL RAMP PERSONNEL AROUND THE #1 ENG. WE TRIED TO RE-ENTER THE JETWAY TO SEE WHAT WAS WRONG. HOWEVER, THE JETWAY WAS LOCKED BECAUSE OF CUSTOMS. WE CALLED MAINT CTL TO ADVISE THEM OF POSSIBLE ACFT DAMAGE AND TO MAKE SURE THERE WAS AN ENTRY INTO THE ACFT LOG.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.