Narrative:

The temperature, pressure, dewpoint, and remarks are missing from most of the buenos aires, argentina metars. In the past, eze operations agents made manual entries providing us with the missing information. They also sent sigmets and information about significant problems at or near eze. Those agents have since been fired and the operations department has been outsourced. Our messages and calls now frequently go unanswered and the WX is not being manually updated. If qualified english speaking operations agents are not available then we must have a reliable source of metars and sigmets. As far as I know, there is now no source for sigmets from argentina.

Related reports:

Google
 

Original NASA ASRS Text

Title: DISPATCHER COMPLAINS OF INADEQUATE INFO FOR PLANNING FLTS TO EZE.

Narrative: THE TEMP, PRESSURE, DEWPOINT, AND REMARKS ARE MISSING FROM MOST OF THE BUENOS AIRES, ARGENTINA METARS. IN THE PAST, EZE OPS AGENTS MADE MANUAL ENTRIES PROVIDING US WITH THE MISSING INFO. THEY ALSO SENT SIGMETS AND INFO ABOUT SIGNIFICANT PROBS AT OR NEAR EZE. THOSE AGENTS HAVE SINCE BEEN FIRED AND THE OPS DEPT HAS BEEN OUTSOURCED. OUR MESSAGES AND CALLS NOW FREQUENTLY GO UNANSWERED AND THE WX IS NOT BEING MANUALLY UPDATED. IF QUALIFIED ENGLISH SPEAKING OPS AGENTS ARE NOT AVAILABLE THEN WE MUST HAVE A RELIABLE SOURCE OF METARS AND SIGMETS. AS FAR AS I KNOW, THERE IS NOW NO SOURCE FOR SIGMETS FROM ARGENTINA.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.