37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 454050 |
Time | |
Date | 199911 |
Day | Thu |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : den.airport |
State Reference | CO |
Altitude | agl single value : 0 |
Environment | |
Light | Night |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B747 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : captain |
Qualification | pilot : atp pilot : cfi pilot : flight engineer |
Experience | flight time last 90 days : 200 flight time total : 11000 flight time type : 4000 |
ASRS Report | 454050 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | other anomaly other |
Independent Detector | other flight crewa |
Resolutory Action | none taken : detected after the fact |
Consequence | other |
Supplementary | |
Problem Areas | Company |
Primary Problem | Company |
Narrative:
Due to a late inbound flight, I arrived at the gate to see passenger boarding in progress with a flight attendant and gate agent taking tickets. I asked the flight attendant how many were on board and she said '2.' I told her to stop taking tickets and go on board the aircraft. The agent says, 'you mean I have to take tickets by myself?' I said, 'that's right.' she said, 'I'm going to call a supervisor.' I said, 'go ahead.' a supervisor came down and told me I was violating an FAA regulation. I told her 'no, I am acting in the best interests of safety.' this stuff has been going on long enough, and air carrier could care less about safety during boarding -- only their on-time performance. Far 121.391, flight attendants, states (in part): 'for aircraft having a seating capacity of more than 100 passenger, 2 flight attendants plus 1 additional flight attendant for each unit (or part of a unit) of 50 passenger seats above a seating capacity of 100 passenger.'
Original NASA ASRS Text
Title: A B727 FLC RPTS FEWER THAN REQUIRED FLT ATTENDANTS ON BOARD DURING PAX LOADING.
Narrative: DUE TO A LATE INBOUND FLT, I ARRIVED AT THE GATE TO SEE PAX BOARDING IN PROGRESS WITH A FLT ATTENDANT AND GATE AGENT TAKING TICKETS. I ASKED THE FLT ATTENDANT HOW MANY WERE ON BOARD AND SHE SAID '2.' I TOLD HER TO STOP TAKING TICKETS AND GO ON BOARD THE ACFT. THE AGENT SAYS, 'YOU MEAN I HAVE TO TAKE TICKETS BY MYSELF?' I SAID, 'THAT'S RIGHT.' SHE SAID, 'I'M GOING TO CALL A SUPVR.' I SAID, 'GO AHEAD.' A SUPVR CAME DOWN AND TOLD ME I WAS VIOLATING AN FAA REG. I TOLD HER 'NO, I AM ACTING IN THE BEST INTERESTS OF SAFETY.' THIS STUFF HAS BEEN GOING ON LONG ENOUGH, AND ACR COULD CARE LESS ABOUT SAFETY DURING BOARDING -- ONLY THEIR ON-TIME PERFORMANCE. FAR 121.391, FLT ATTENDANTS, STATES (IN PART): 'FOR ACFT HAVING A SEATING CAPACITY OF MORE THAN 100 PAX, 2 FLT ATTENDANTS PLUS 1 ADDITIONAL FLT ATTENDANT FOR EACH UNIT (OR PART OF A UNIT) OF 50 PAX SEATS ABOVE A SEATING CAPACITY OF 100 PAX.'
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.