A B757-200, on pushback from gate, struck the jetway incurring damage to the fuselage skin below the left cockpit window.

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Attributes
ACN	461194
Time
Date	200001
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : zzz.tower
Operator	common carrier : air carrier
Make Model Name	B757-200
Operating Under FAR Part	Part 121
Flight Phase	ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	maintenance : technician
Qualification	technician : powerplant technician : airframe
Experience	maintenance technician : 37
ASRS Report	461194
Person 2
Affiliation	company : air carrier
Function	oversight : supervisor
Qualification	technician : airframe technician : powerplant
Experience	maintenance technician : 16
ASRS Report	461484
Events
Anomaly	aircraft equipment problem : critical ground encounters other maintenance problem : improper maintenance non adherence : published procedure
Independent Detector	other flight crewa other flight crewb
Resolutory Action	none taken : anomaly accepted
Consequence	other other other other
Factors
Maintenance	contributing factor : schedule pressure performance deficiency : repair performance deficiency : non compliance with legal requirements performance deficiency : inspection
Supplementary
Problem Areas	Aircraft Maintenance Human Performance
Primary Problem	Maintenance Human Performance

Narrative:

Air carrier aircraft xyz was pushed back from gate Z at ZZZ. Aircraft struck jetway at gate Z resulting in scratch/gouge approximately 18 ft long and approximately 1/16 inches deep. Aircraft maintenance controller called and notified of problem. Maintenance control recommended following structural repair manual 53-00-01. This was accomplished and aircraft was allowed to continue per structural repair manual 53-00-01 item 1. After aircraft was in air, I realized that I had used the wrong item number from structural repair manual 53-00-01. I should have used item 2 for damage limit. Instead I used item 1 and obtained the wrong limits. I immediately called the maintenance controller to convey the mistake. The aircraft continued through abc to XXX, back to abc. Was re-evaluated in abc and found to be out of limits and the aircraft was ferried to xwx for repair. The aircraft remains in xwx for repair and is estimated to be returned to service XA00 on jan/xa/00.

Original NASA ASRS Text

Title: A B757-200, ON PUSHBACK FROM GATE, STRUCK THE JETWAY INCURRING DAMAGE TO THE FUSELAGE SKIN BELOW THE L COCKPIT WINDOW.

Narrative: ACR ACFT XYZ WAS PUSHED BACK FROM GATE Z AT ZZZ. ACFT STRUCK JETWAY AT GATE Z RESULTING IN SCRATCH/GOUGE APPROX 18 FT LONG AND APPROX 1/16 INCHES DEEP. ACFT MAINT CTLR CALLED AND NOTIFIED OF PROB. MAINT CTL RECOMMENDED FOLLOWING STRUCTURAL REPAIR MANUAL 53-00-01. THIS WAS ACCOMPLISHED AND ACFT WAS ALLOWED TO CONTINUE PER STRUCTURAL REPAIR MANUAL 53-00-01 ITEM 1. AFTER ACFT WAS IN AIR, I REALIZED THAT I HAD USED THE WRONG ITEM NUMBER FROM STRUCTURAL REPAIR MANUAL 53-00-01. I SHOULD HAVE USED ITEM 2 FOR DAMAGE LIMIT. INSTEAD I USED ITEM 1 AND OBTAINED THE WRONG LIMITS. I IMMEDIATELY CALLED THE MAINT CTLR TO CONVEY THE MISTAKE. THE ACFT CONTINUED THROUGH ABC TO XXX, BACK TO ABC. WAS RE-EVALUATED IN ABC AND FOUND TO BE OUT OF LIMITS AND THE ACFT WAS FERRIED TO XWX FOR REPAIR. THE ACFT REMAINS IN XWX FOR REPAIR AND IS ESTIMATED TO BE RETURNED TO SVC XA00 ON JAN/XA/00.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.