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Prior to departure, airport security entered the aircraft and removed 2 passenger, then closed the door and pulled jetway with no explanation to flight crew.
| Attributes | |
| ACN | 473900 |
| Time | |
| Date | 200005 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : skbo.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : multi engine pilot : instrument |
| Events | |
| Anomaly | cabin event : passenger misconduct cabin event other non adherence : published procedure non adherence : company policies |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Airport Passenger Human Performance Company |
| Primary Problem | Airport |
| Situations | |
| Airport | procedure or policy : skbo.airport |
Narrative:
I noticed 2 passenger being taken off the aircraft at departure time. The forward passenger door was closed, the jetbridge removed. No one had informed me of the situation. Security was not cleared. I called the jetbridge back along with security to explain the situation. Security explained that the passenger had illegal tickets and that their baggage had been removed. Security should have informed me. I informed the station manager that I was writing the incident report on my return to mia.
Original NASA ASRS Text
Title: PRIOR TO DEP, ARPT SECURITY ENTERED THE ACFT AND REMOVED 2 PAX, THEN CLOSED THE DOOR AND PULLED JETWAY WITH NO EXPLANATION TO FLC.
Narrative: I NOTICED 2 PAX BEING TAKEN OFF THE ACFT AT DEP TIME. THE FORWARD PAX DOOR WAS CLOSED, THE JETBRIDGE REMOVED. NO ONE HAD INFORMED ME OF THE SIT. SECURITY WAS NOT CLRED. I CALLED THE JETBRIDGE BACK ALONG WITH SECURITY TO EXPLAIN THE SIT. SECURITY EXPLAINED THAT THE PAX HAD ILLEGAL TICKETS AND THAT THEIR BAGGAGE HAD BEEN REMOVED. SECURITY SHOULD HAVE INFORMED ME. I INFORMED THE STATION MGR THAT I WAS WRITING THE INCIDENT RPT ON MY RETURN TO MIA.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.