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Flight crew of an airbus A300, did not have the STAR arrival chart for their clearance resulting in ARTCC controller providing the necessary routing, altitude, and airspeed information.
| Attributes | |
| ACN | 474300 |
| Time | |
| Date | 200005 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Altitude | msl single value : 31000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zla.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | descent : intermediate altitude |
| Route In Use | arrival star : pgs * pgs1 |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| ASRS Report | 474300 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : commercial pilot : instrument pilot : multi engine |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | aircraft equipment other aircraft equipment : aero chart / star other flight crewa other flight crewb |
| Resolutory Action | controller : provided flight assist other |
| Supplementary | |
| Problem Areas | Chart Or Publication Flight Crew Human Performance |
| Primary Problem | Chart Or Publication |
Narrative:
I was captain of air carrier X flight from mem to las. Filed route of flight was to pgs VOR and veeva(?) STAR into las. En route, ZLA amended our clearance to direct bummr(?) fix and the peach springs (pgs) STAR. I (and my first officer) did not have this STAR available. I informed ZLA that we didn't have the STAR. ZLA gave us alternate clearance to pgs VOR then fly the 282 degree radial to intercept the las runway 25L localizer. Also to cross 40 NM northwest of pgs at an altitude/speed restr. This was the bummr fix on the pgs STAR, with the same altitude/speed restr as on the STAR. In effect, center talked us through the STAR, and they were very cooperative in helping us. I was missing that page from my commercial charts. My first officer had the page, but was an old page that had been revised.
Original NASA ASRS Text
Title: FLC OF AN AIRBUS A300, DID NOT HAVE THE STAR ARR CHART FOR THEIR CLRNC RESULTING IN ARTCC CTLR PROVIDING THE NECESSARY ROUTING, ALT, AND AIRSPD INFO.
Narrative: I WAS CAPT OF ACR X FLT FROM MEM TO LAS. FILED RTE OF FLT WAS TO PGS VOR AND VEEVA(?) STAR INTO LAS. ENRTE, ZLA AMENDED OUR CLRNC TO DIRECT BUMMR(?) FIX AND THE PEACH SPRINGS (PGS) STAR. I (AND MY FO) DID NOT HAVE THIS STAR AVAILABLE. I INFORMED ZLA THAT WE DIDN'T HAVE THE STAR. ZLA GAVE US ALTERNATE CLRNC TO PGS VOR THEN FLY THE 282 DEG RADIAL TO INTERCEPT THE LAS RWY 25L LOC. ALSO TO CROSS 40 NM NW OF PGS AT AN ALT/SPD RESTR. THIS WAS THE BUMMR FIX ON THE PGS STAR, WITH THE SAME ALT/SPD RESTR AS ON THE STAR. IN EFFECT, CTR TALKED US THROUGH THE STAR, AND THEY WERE VERY COOPERATIVE IN HELPING US. I WAS MISSING THAT PAGE FROM MY COMMERCIAL CHARTS. MY FO HAD THE PAGE, BUT WAS AN OLD PAGE THAT HAD BEEN REVISED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.