Narrative:

We were delayed due to WX in ord. We boarded and took off. The #1 and #2 flight attendants noticed smoke in cabin. The captain was called at 4 rings. We then went back to den. A passenger by my #4 jump seat grabbed me and stated 'I will never see my grandchildren, will I?' I calmed the passenger down while still in my jump seat. Then a young man behind the woman started sweating and hyperventilating. I spoke with him, got cold cloths as fast as I could and got back to my jump seat. I kept speaking to the passenger and we landed with no evacuate/evacuation. The fire department and paramedics came up the aft of the airplane and checked on the man. It appeared that he was beginning to have a heart attack. Maintenance came to the back to ask me what happened. Then the maintenance man could smell a faint, toxic-like smell from the air conditioning. He stated my eyes were red and I told him they were burning. A customer service agent by the name of ms X came to the back and said to me, 'the captain is making a big deal out of this, let's just placard the situation and leave.' I said, 'I believe it is a situation' and walked away. The flight was canceled and we went to our hotel rooms and deadheaded home the next day on jump seats.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, S80, DEN-ORD. CLBOUT. SMOKE IN CABIN. RETURN TO DEN. FIRE DEPT, PARAMEDICS MET FLT FOR PAX WITH HEART ATTACK. MAINT. FLT CANCELED.

Narrative: WE WERE DELAYED DUE TO WX IN ORD. WE BOARDED AND TOOK OFF. THE #1 AND #2 FLT ATTENDANTS NOTICED SMOKE IN CABIN. THE CAPT WAS CALLED AT 4 RINGS. WE THEN WENT BACK TO DEN. A PAX BY MY #4 JUMP SEAT GRABBED ME AND STATED 'I WILL NEVER SEE MY GRANDCHILDREN, WILL I?' I CALMED THE PAX DOWN WHILE STILL IN MY JUMP SEAT. THEN A YOUNG MAN BEHIND THE WOMAN STARTED SWEATING AND HYPERVENTILATING. I SPOKE WITH HIM, GOT COLD CLOTHS AS FAST AS I COULD AND GOT BACK TO MY JUMP SEAT. I KEPT SPEAKING TO THE PAX AND WE LANDED WITH NO EVAC. THE FIRE DEPT AND PARAMEDICS CAME UP THE AFT OF THE AIRPLANE AND CHKED ON THE MAN. IT APPEARED THAT HE WAS BEGINNING TO HAVE A HEART ATTACK. MAINT CAME TO THE BACK TO ASK ME WHAT HAPPENED. THEN THE MAINT MAN COULD SMELL A FAINT, TOXIC-LIKE SMELL FROM THE AIR CONDITIONING. HE STATED MY EYES WERE RED AND I TOLD HIM THEY WERE BURNING. A CUSTOMER SVC AGENT BY THE NAME OF MS X CAME TO THE BACK AND SAID TO ME, 'THE CAPT IS MAKING A BIG DEAL OUT OF THIS, LET'S JUST PLACARD THE SIT AND LEAVE.' I SAID, 'I BELIEVE IT IS A SIT' AND WALKED AWAY. THE FLT WAS CANCELED AND WE WENT TO OUR HOTEL ROOMS AND DEADHEADED HOME THE NEXT DAY ON JUMP SEATS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.