Narrative:

Shortly after completion of the main cabin meal service, flight attendant #1 came back to inform us that we had discovered a possible crack in a first class window and would possibly be diverting to slc. I walked up to first class to observe and saw what appeared to be a 'scratch' on the window between xa and ya. Passenger in ya had told flight attendant #1 the crack had gotten larger as flight continued. Flight attendant #1 informed the cockpit, who also checked. It was decided we would first fly at a lower altitude, but later the cockpit decided to deviate to slc to have a mechanical check when it appeared the crack was getting larger. We did divert to slc. Flight attendants passed out magazines, continued talking quietly to passenger, answering questions and making every effort to keep passenger calm. We landed at XB05 with no apparent harm to passenger. Most were only concerned that they would arrive late to sfo. The mechanics checked the window, determined the crack was on the interior window (these are double paned acrylic windows on this MD80), and after discussion with cockpit and other appropriate personnel, determined it was safe to continue on the plane to sfo. We departed slc at XX00 and arrived sfo at XX36. Callback conversation with reporter revealed the following information: the reporter stated that the passenger, sitting at window seat ya, saw the crack grow while the passenger in front of him in seat xa didn't see the crack grow, and thought it was a figment of his imagination. Since it was a passenger insisting that the crack was growing, she believes the cockpit decided to appease him and go ahead and divert to slc to have it checked by a mechanic. The window was checked rapidly, so they didn't incur a great delay in slc.

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Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, S80, DFW-SLC. PAX IN FIRST CLASS NOTICED A WINDOW CRACK WHICH HE BELIEVED WAS GROWING. DIVERT TO SLC FOR MAINT CHK. DETERMINED SAFE TO FLY TO SFO. NORMAL LNDG.

Narrative: SHORTLY AFTER COMPLETION OF THE MAIN CABIN MEAL SVC, FLT ATTENDANT #1 CAME BACK TO INFORM US THAT WE HAD DISCOVERED A POSSIBLE CRACK IN A FIRST CLASS WINDOW AND WOULD POSSIBLY BE DIVERTING TO SLC. I WALKED UP TO FIRST CLASS TO OBSERVE AND SAW WHAT APPEARED TO BE A 'SCRATCH' ON THE WINDOW BTWN XA AND YA. PAX IN YA HAD TOLD FLT ATTENDANT #1 THE CRACK HAD GOTTEN LARGER AS FLT CONTINUED. FLT ATTENDANT #1 INFORMED THE COCKPIT, WHO ALSO CHKED. IT WAS DECIDED WE WOULD FIRST FLY AT A LOWER ALT, BUT LATER THE COCKPIT DECIDED TO DEVIATE TO SLC TO HAVE A MECHANICAL CHK WHEN IT APPEARED THE CRACK WAS GETTING LARGER. WE DID DIVERT TO SLC. FLT ATTENDANTS PASSED OUT MAGAZINES, CONTINUED TALKING QUIETLY TO PAX, ANSWERING QUESTIONS AND MAKING EVERY EFFORT TO KEEP PAX CALM. WE LANDED AT XB05 WITH NO APPARENT HARM TO PAX. MOST WERE ONLY CONCERNED THAT THEY WOULD ARRIVE LATE TO SFO. THE MECHS CHKED THE WINDOW, DETERMINED THE CRACK WAS ON THE INTERIOR WINDOW (THESE ARE DOUBLE PANED ACRYLIC WINDOWS ON THIS MD80), AND AFTER DISCUSSION WITH COCKPIT AND OTHER APPROPRIATE PERSONNEL, DETERMINED IT WAS SAFE TO CONTINUE ON THE PLANE TO SFO. WE DEPARTED SLC AT XX00 AND ARRIVED SFO AT XX36. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE PAX, SITTING AT WINDOW SEAT YA, SAW THE CRACK GROW WHILE THE PAX IN FRONT OF HIM IN SEAT XA DIDN'T SEE THE CRACK GROW, AND THOUGHT IT WAS A FIGMENT OF HIS IMAGINATION. SINCE IT WAS A PAX INSISTING THAT THE CRACK WAS GROWING, SHE BELIEVES THE COCKPIT DECIDED TO APPEASE HIM AND GO AHEAD AND DIVERT TO SLC TO HAVE IT CHKED BY A MECH. THE WINDOW WAS CHKED RAPIDLY, SO THEY DIDN'T INCUR A GREAT DELAY IN SLC.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.