B777 crew had delayed frequency xfer to ehbk.

Attributes
ACN	480410
Time
Date	200007
Day	Fri
Local Time Of Day	0601 To 1200
Place
State Reference	FO
Altitude	msl single value : 25000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : edff.artcc
Operator	common carrier : air carrier
Make Model Name	B777 Undifferentiated or Other Model
Operating Under FAR Part	Part 119
Navigation In Use	other
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp pilot : flight engineer
Experience	flight time last 90 days : 226 flight time total : 16105 flight time type : 379
ASRS Report	480410
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	other anomaly other
Independent Detector	other controllera
Resolutory Action	none taken : anomaly accepted
Supplementary
Problem Areas	ATC Human Performance
Primary Problem	ATC Human Performance
Air Traffic Incident	Inter Facility Coordination Failure

Narrative:

Descending from FL390 to FL250, london control xferred flight to maastricht control (en route to eddf -- frankfurt, germany). Maastricht cleared flight direct to ntm VOR (nattenheim). Air carrier flight abcd continued to ntm at FL250. Approaching ntm, maastricht control instructed us to switch radio frequency to maastricht on 134.45. We said we were already on 134.45. Maastricht then instructed flight to switch to 132.205. Upon check in with maastricht control on 132.205, the controller was 'bent out of shape' wanting to know where we had been as he had been attempting to contact us since we coasted in from the belgian coast. We said to the effect we switched to 132.205 when the previous maastricht controller so instructed us to switch. The 'new' maastricht controller would 'not' accept this explanation. All 3 pilots were in the cockpit during this entire evolution. All 3 pilots agreed with the above stated description of events. Since the maastricht controller was extremely 'pushy' and inflexible, after we stated we switched radio frequency when directed, we chose not to pursue the issue any further.

Original NASA ASRS Text

Title: B777 CREW HAD DELAYED FREQ XFER TO EHBK.

Narrative: DSNDING FROM FL390 TO FL250, LONDON CTL XFERRED FLT TO MAASTRICHT CTL (ENRTE TO EDDF -- FRANKFURT, GERMANY). MAASTRICHT CLRED FLT DIRECT TO NTM VOR (NATTENHEIM). ACR FLT ABCD CONTINUED TO NTM AT FL250. APCHING NTM, MAASTRICHT CTL INSTRUCTED US TO SWITCH RADIO FREQ TO MAASTRICHT ON 134.45. WE SAID WE WERE ALREADY ON 134.45. MAASTRICHT THEN INSTRUCTED FLT TO SWITCH TO 132.205. UPON CHK IN WITH MAASTRICHT CTL ON 132.205, THE CTLR WAS 'BENT OUT OF SHAPE' WANTING TO KNOW WHERE WE HAD BEEN AS HE HAD BEEN ATTEMPTING TO CONTACT US SINCE WE COASTED IN FROM THE BELGIAN COAST. WE SAID TO THE EFFECT WE SWITCHED TO 132.205 WHEN THE PREVIOUS MAASTRICHT CTLR SO INSTRUCTED US TO SWITCH. THE 'NEW' MAASTRICHT CTLR WOULD 'NOT' ACCEPT THIS EXPLANATION. ALL 3 PLTS WERE IN THE COCKPIT DURING THIS ENTIRE EVOLUTION. ALL 3 PLTS AGREED WITH THE ABOVE STATED DESCRIPTION OF EVENTS. SINCE THE MAASTRICHT CTLR WAS EXTREMELY 'PUSHY' AND INFLEXIBLE, AFTER WE STATED WE SWITCHED RADIO FREQ WHEN DIRECTED, WE CHOSE NOT TO PURSUE THE ISSUE ANY FURTHER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.