Cabin attendant report, B727, dfw-mco. Maintenance delay, no air on aircraft, maintenance signed off...

Attributes
ACN	482503
Time
Date	200008
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : d10.tracon
State Reference	TX
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zfw.artcc tracon : d10.tracon
Operator	common carrier : air carrier
Make Model Name	B727-200
Operating Under FAR Part	Part 121
Flight Phase	climbout : takeoff climbout : initial ground : taxi ground : parked landing other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 6
Experience	flight attendant time airline total : 9 flight attendant time total : 33 flight attendant time type : 20
ASRS Report	482503
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Events
Anomaly	aircraft equipment problem : less severe maintenance problem : improper maintenance other anomaly other
Independent Detector	other other : cab #1
Resolutory Action	flight crew : diverted to alternate flight crew : landed as precaution flight crew : landed in emergency condition other
Consequence	other other other Other
Factors
Maintenance	contributing factor : schedule pressure performance deficiency : fault isolation performance deficiency : inspection performance deficiency : repair performance deficiency : testing
Supplementary
Problem Areas	Aircraft Maintenance Human Performance Flight Crew Human Performance Company
Primary Problem	Aircraft

Narrative:

Flight X was delayed due to maintenance. There was no air on aircraft. Maintenance signed off. We pushed back. We had no air. It was about 90 degrees in the back of aircraft. It took about 20 mins or more to take off. We took off and still had no air. Mothers were taking the clothes off their kids to get cool. Everyone was upset on how hot it was. We were then informed that we were returning to dfw. We were told to watch for smoke in the cabin and fuel smells. The fire trucks met us on landing. They got out of their trucks to give our aircraft a visual. Still no air. We taxied into the gate. We deplaned. We were met by an in-flight supervisor and given the option to be pulled from the flight if it continued. We (all 3) were pulled. We did not evacuate/evacuation the aircraft, but we did in our minds. We were set to go! Not one of us (the flight attendants) had a dry piece of uniform on. We were removed by choice for safety reasons. We were spent! We now have marks on our record. Pushback from gate to landing was 53 mins. Add 30 mins for boarding full aircraft with no air conditioning. Callback conversation with reporter revealed the following information: the reporter stated that she didn't know if the cockpit had any air when they accepted the logbook signoff, or if they were aware that they were going to take a plane with no air. Once the problem became apparent in the air, some of the elderly women started to panic and came close to passing out. The captain never told the cabin crew why they were to look out for smoke, nor did he communicate with them about the nature of the problem. After landing, the plane was taken OTS and another plane was brought in. The company docked the flight attendants a day's pay for walking off the trip and it went on their records as a negative.

Original NASA ASRS Text

Title: CABIN ATTENDANT RPT, B727, DFW-MCO. MAINT DELAY, NO AIR ON ACFT, MAINT SIGNED OFF. TKOF STILL NO AIR RETURN TO DFW. EMER FIRE EQUIP MET FLT, PAX UPSET, CABIN ATTENDANTS REMOVED FROM TRIP EMOTIONALLY DRAINED.

Narrative: FLT X WAS DELAYED DUE TO MAINT. THERE WAS NO AIR ON ACFT. MAINT SIGNED OFF. WE PUSHED BACK. WE HAD NO AIR. IT WAS ABOUT 90 DEGS IN THE BACK OF ACFT. IT TOOK ABOUT 20 MINS OR MORE TO TAKE OFF. WE TOOK OFF AND STILL HAD NO AIR. MOTHERS WERE TAKING THE CLOTHES OFF THEIR KIDS TO GET COOL. EVERYONE WAS UPSET ON HOW HOT IT WAS. WE WERE THEN INFORMED THAT WE WERE RETURNING TO DFW. WE WERE TOLD TO WATCH FOR SMOKE IN THE CABIN AND FUEL SMELLS. THE FIRE TRUCKS MET US ON LNDG. THEY GOT OUT OF THEIR TRUCKS TO GIVE OUR ACFT A VISUAL. STILL NO AIR. WE TAXIED INTO THE GATE. WE DEPLANED. WE WERE MET BY AN INFLT SUPVR AND GIVEN THE OPTION TO BE PULLED FROM THE FLT IF IT CONTINUED. WE (ALL 3) WERE PULLED. WE DID NOT EVAC THE ACFT, BUT WE DID IN OUR MINDS. WE WERE SET TO GO! NOT ONE OF US (THE FLT ATTENDANTS) HAD A DRY PIECE OF UNIFORM ON. WE WERE REMOVED BY CHOICE FOR SAFETY REASONS. WE WERE SPENT! WE NOW HAVE MARKS ON OUR RECORD. PUSHBACK FROM GATE TO LNDG WAS 53 MINS. ADD 30 MINS FOR BOARDING FULL ACFT WITH NO AIR CONDITIONING. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT SHE DIDN'T KNOW IF THE COCKPIT HAD ANY AIR WHEN THEY ACCEPTED THE LOGBOOK SIGNOFF, OR IF THEY WERE AWARE THAT THEY WERE GOING TO TAKE A PLANE WITH NO AIR. ONCE THE PROB BECAME APPARENT IN THE AIR, SOME OF THE ELDERLY WOMEN STARTED TO PANIC AND CAME CLOSE TO PASSING OUT. THE CAPT NEVER TOLD THE CABIN CREW WHY THEY WERE TO LOOK OUT FOR SMOKE, NOR DID HE COMMUNICATE WITH THEM ABOUT THE NATURE OF THE PROB. AFTER LNDG, THE PLANE WAS TAKEN OTS AND ANOTHER PLANE WAS BROUGHT IN. THE COMPANY DOCKED THE FLT ATTENDANTS A DAY'S PAY FOR WALKING OFF THE TRIP AND IT WENT ON THEIR RECORDS AS A NEGATIVE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Cabin attendant report, B727, dfw-mco. Maintenance delay, no air on aircraft, maintenance signed off. Takeoff still no air return to dfw. Emergency fire equipment met flight, passenger upset, cabin attendants removed from trip emotionally drained.