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|
Attributes | |
ACN | 483924 |
Time | |
Date | 200008 |
Day | Wed |
Local Time Of Day | 0601 To 1200 |
Place | |
Locale Reference | atc facility : zhu.artcc |
State Reference | TX |
Environment | |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zhu.artcc |
Operator | common carrier : air carrier |
Make Model Name | Fokker 100 |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air taxi |
Function | flight attendant : on duty |
Experience | flight attendant time airline total : 11 flight attendant time total : 11 flight attendant time type : 80 |
ASRS Report | 483924 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty oversight : flight attendant in charge |
Qualification | flight attendant : currently qualified |
Events | |
Anomaly | cabin event : passenger illness |
Independent Detector | other other : cab #1 |
Resolutory Action | flight crew : diverted to another airport flight crew : landed as precaution flight crew : declared emergency |
Consequence | Other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
One suggestion: I'd like to be able to use the blood pressure cuffs. I know as it stands now, we are not allowed to open the medical kit without a doctor on board. Could we put the blood pressure cuff in the first aid kit? I'm pretty sure this man's blood pressure bottomed out for some reason. We had just finished the beverage service. I was collecting trash, when I came upon mr X reaching for an air sick bag. I said 'are you sick to your stomach?' he said 'ya, I think I ate too much last night.' I said 'I'll go make you an ice pack.' as I was coming back out of the galley, the #1 flight attendant said to me, 'I think there is something wrong with the passenger in xa.' I said 'ya, he's sick to his stomach.' she said, 'his eyes are rolled in back of his head.' I pointed to an overhead bin with oxygen walkaround bottle in it and said 'grab the oxygen and come back here.' I ran down to where he sat and shook him, calling 'sir, sir.' no response. I listened to his chest, felt for breathing, and checked his neck for a pulse. When I could not find any, I looked up to passenger and said 'I need help getting him on the floor.' we positioned him. #1 flight attendant came back with oxygen and handed it to me. She said, 'what else can I get you? The aed?' I said 'yes, and then call the cockpit.' before I could put oxygen on him, his eyes fluttered open. I called out 'sir, can you hear me?' no response. He didn't even look at me. I put the oxygen mask on him. He rocked his head back and forth all the while I was talking to him and trying to get him to acknowledge me. The first officer came to us and felt of him. He asked if I'd taken his blood pressure. I said no, we aren't allowed to open the medical kit, only a doctor can. The #1 flight attendant was paging for a doctor, but none came forward. The first officer then asked about his pulse. I said 'strong, but slow. He still won't talk to me.' then he started moaning. The first officer said 'are you ok?' he shook his head yes. I pulled the mask off because he was trying to get it off himself. I said to him 'I'll take this off for now, but if you stop communicating with me, it goes back on.' 'he shook his head yes.' I asked if he had chest pains. He said 'no.' 'do you have seizures?' he said 'no.' 'do you have a history of heart problems?' he said 'no.' 'are you still sick to your stomach?' 'yes, I'm dizzy.' I said, 'did you get already today?' he said 'no.' 'how about diarrhea, have you had that?' 'no, I think I just ate too much last night. I did not go to bed until XA00 and I got up 3 hours later.' I said, 'did you have a lot to drink last night?' he said '2 beers with business associates.' then he started moaning again. The #2 flight attendant brought him another ice pack, which I put on the other side of his neck. I told him, 'if we can get you cool enough, the nausea should let up some.' I asked 'are you under pressure at work?' he said 'yes.' the #2 flight attendant said 'we are landing.' he started to flex his fingers. I said 'are your hands tingling?' he barely responded, 'yes.' I said 'ok, I'm going to put oxygen back on, your body is telling you that you need oxygen.' he didn't fight me and closed his eyes. I kept dabbing his face and neck with ice water and fanning him with briefing card. We landed and he started to pass out again. The fire department came on. He could barely respond to them for a little while. He got sick again when they picked him up. I had no idea we landed in austin. That was a decision the first officer made. I found out later he was a physician's assistant and felt we needed to land quickly. Callback conversation with reporter revealed the following information: the reporter stated that the man was taken to a hospital and is not sure what he was diagnosed with.
Original NASA ASRS Text
Title: CABIN ATTENDANT RPT, F100, DFW-SAT. PAX BECAME VERY ILL. FO MADE DECISION TO DIVERT TO AUSTIN.
Narrative: ONE SUGGESTION: I'D LIKE TO BE ABLE TO USE THE BLOOD PRESSURE CUFFS. I KNOW AS IT STANDS NOW, WE ARE NOT ALLOWED TO OPEN THE MEDICAL KIT WITHOUT A DOCTOR ON BOARD. COULD WE PUT THE BLOOD PRESSURE CUFF IN THE FIRST AID KIT? I'M PRETTY SURE THIS MAN'S BLOOD PRESSURE BOTTOMED OUT FOR SOME REASON. WE HAD JUST FINISHED THE BEVERAGE SVC. I WAS COLLECTING TRASH, WHEN I CAME UPON MR X REACHING FOR AN AIR SICK BAG. I SAID 'ARE YOU SICK TO YOUR STOMACH?' HE SAID 'YA, I THINK I ATE TOO MUCH LAST NIGHT.' I SAID 'I'LL GO MAKE YOU AN ICE PACK.' AS I WAS COMING BACK OUT OF THE GALLEY, THE #1 FLT ATTENDANT SAID TO ME, 'I THINK THERE IS SOMETHING WRONG WITH THE PAX IN XA.' I SAID 'YA, HE'S SICK TO HIS STOMACH.' SHE SAID, 'HIS EYES ARE ROLLED IN BACK OF HIS HEAD.' I POINTED TO AN OVERHEAD BIN WITH OXYGEN WALKAROUND BOTTLE IN IT AND SAID 'GRAB THE OXYGEN AND COME BACK HERE.' I RAN DOWN TO WHERE HE SAT AND SHOOK HIM, CALLING 'SIR, SIR.' NO RESPONSE. I LISTENED TO HIS CHEST, FELT FOR BREATHING, AND CHKED HIS NECK FOR A PULSE. WHEN I COULD NOT FIND ANY, I LOOKED UP TO PAX AND SAID 'I NEED HELP GETTING HIM ON THE FLOOR.' WE POSITIONED HIM. #1 FLT ATTENDANT CAME BACK WITH OXYGEN AND HANDED IT TO ME. SHE SAID, 'WHAT ELSE CAN I GET YOU? THE AED?' I SAID 'YES, AND THEN CALL THE COCKPIT.' BEFORE I COULD PUT OXYGEN ON HIM, HIS EYES FLUTTERED OPEN. I CALLED OUT 'SIR, CAN YOU HEAR ME?' NO RESPONSE. HE DIDN'T EVEN LOOK AT ME. I PUT THE OXYGEN MASK ON HIM. HE ROCKED HIS HEAD BACK AND FORTH ALL THE WHILE I WAS TALKING TO HIM AND TRYING TO GET HIM TO ACKNOWLEDGE ME. THE FO CAME TO US AND FELT OF HIM. HE ASKED IF I'D TAKEN HIS BLOOD PRESSURE. I SAID NO, WE AREN'T ALLOWED TO OPEN THE MEDICAL KIT, ONLY A DOCTOR CAN. THE #1 FLT ATTENDANT WAS PAGING FOR A DOCTOR, BUT NONE CAME FORWARD. THE FO THEN ASKED ABOUT HIS PULSE. I SAID 'STRONG, BUT SLOW. HE STILL WON'T TALK TO ME.' THEN HE STARTED MOANING. THE FO SAID 'ARE YOU OK?' HE SHOOK HIS HEAD YES. I PULLED THE MASK OFF BECAUSE HE WAS TRYING TO GET IT OFF HIMSELF. I SAID TO HIM 'I'LL TAKE THIS OFF FOR NOW, BUT IF YOU STOP COMMUNICATING WITH ME, IT GOES BACK ON.' 'HE SHOOK HIS HEAD YES.' I ASKED IF HE HAD CHEST PAINS. HE SAID 'NO.' 'DO YOU HAVE SEIZURES?' HE SAID 'NO.' 'DO YOU HAVE A HISTORY OF HEART PROBS?' HE SAID 'NO.' 'ARE YOU STILL SICK TO YOUR STOMACH?' 'YES, I'M DIZZY.' I SAID, 'DID YOU GET ALREADY TODAY?' HE SAID 'NO.' 'HOW ABOUT DIARRHEA, HAVE YOU HAD THAT?' 'NO, I THINK I JUST ATE TOO MUCH LAST NIGHT. I DID NOT GO TO BED UNTIL XA00 AND I GOT UP 3 HRS LATER.' I SAID, 'DID YOU HAVE A LOT TO DRINK LAST NIGHT?' HE SAID '2 BEERS WITH BUSINESS ASSOCIATES.' THEN HE STARTED MOANING AGAIN. THE #2 FLT ATTENDANT BROUGHT HIM ANOTHER ICE PACK, WHICH I PUT ON THE OTHER SIDE OF HIS NECK. I TOLD HIM, 'IF WE CAN GET YOU COOL ENOUGH, THE NAUSEA SHOULD LET UP SOME.' I ASKED 'ARE YOU UNDER PRESSURE AT WORK?' HE SAID 'YES.' THE #2 FLT ATTENDANT SAID 'WE ARE LNDG.' HE STARTED TO FLEX HIS FINGERS. I SAID 'ARE YOUR HANDS TINGLING?' HE BARELY RESPONDED, 'YES.' I SAID 'OK, I'M GOING TO PUT OXYGEN BACK ON, YOUR BODY IS TELLING YOU THAT YOU NEED OXYGEN.' HE DIDN'T FIGHT ME AND CLOSED HIS EYES. I KEPT DABBING HIS FACE AND NECK WITH ICE WATER AND FANNING HIM WITH BRIEFING CARD. WE LANDED AND HE STARTED TO PASS OUT AGAIN. THE FIRE DEPT CAME ON. HE COULD BARELY RESPOND TO THEM FOR A LITTLE WHILE. HE GOT SICK AGAIN WHEN THEY PICKED HIM UP. I HAD NO IDEA WE LANDED IN AUSTIN. THAT WAS A DECISION THE FO MADE. I FOUND OUT LATER HE WAS A PHYSICIAN'S ASSISTANT AND FELT WE NEEDED TO LAND QUICKLY. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: THE RPTR STATED THAT THE MAN WAS TAKEN TO A HOSPITAL AND IS NOT SURE WHAT HE WAS DIAGNOSED WITH.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.