Hard landing caused flight attendant injury and oxygen mask deployment.

Attributes
ACN	490404
Time
Date	200011
Day	Wed
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : den.airport
State Reference	CO
Altitude	agl single value : 0
Environment
Light	Daylight
Aircraft 1
Controlling Facilities	tower : den.tower
Operator	common carrier : air carrier
Make Model Name	Widebody, Low Wing, 2 Turbojet Eng
Operating Under FAR Part	Part 121
Flight Phase	landing other
Route In Use	approach : visual
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	490404
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 215 flight time total : 5000 flight time type : 425
ASRS Report	490900
Events
Anomaly	non adherence : published procedure non adherence : company policies other anomaly other anomaly other
Independent Detector	other flight crewa other flight crewb other other : cabin crew 3
Resolutory Action	none taken : anomaly accepted
Consequence	other other other Other
Supplementary
Problem Areas	Flight Crew Human Performance
Primary Problem	Flight Crew Human Performance

Narrative:

Flight was uneventful from lax. First officer was flying a visual approach to runway 16. Aircraft was stabilized and final descent check completed prior to 1000 ft AGL. On short final, after the 500 ft callout, aircraft drifted high on GS as referenced electronically with GS indicator and PAPI. First officer corrected back toward GS with increased descent rate. I did not notice actual descent rate, but no aural warnings other than 50-30-10 heard from GPWS. Flare was minimal resulting in what seemed like a firm touchdown in the cockpit. Taxiing in, purser called and said flight attendants in seat xr and in seat xl had injured backs and requested that in-flight supervisor meet the flight, and that some oxygen masks had deployed in the aft cabin. We requested the in-flight supervisor with ramp control, and requested the aircraft be inspected for a hard landing.

Original NASA ASRS Text

Title: HARD LNDG CAUSED FLT ATTENDANT INJURY AND OXYGEN MASK DEPLOYMENT.

Narrative: FLT WAS UNEVENTFUL FROM LAX. FO WAS FLYING A VISUAL APCH TO RWY 16. ACFT WAS STABILIZED AND FINAL DSCNT CHK COMPLETED PRIOR TO 1000 FT AGL. ON SHORT FINAL, AFTER THE 500 FT CALLOUT, ACFT DRIFTED HIGH ON GS AS REFED ELECTRONICALLY WITH GS INDICATOR AND PAPI. FO CORRECTED BACK TOWARD GS WITH INCREASED DSCNT RATE. I DID NOT NOTICE ACTUAL DSCNT RATE, BUT NO AURAL WARNINGS OTHER THAN 50-30-10 HEARD FROM GPWS. FLARE WAS MINIMAL RESULTING IN WHAT SEEMED LIKE A FIRM TOUCHDOWN IN THE COCKPIT. TAXIING IN, PURSER CALLED AND SAID FLT ATTENDANTS IN SEAT XR AND IN SEAT XL HAD INJURED BACKS AND REQUESTED THAT INFLT SUPVR MEET THE FLT, AND THAT SOME OXYGEN MASKS HAD DEPLOYED IN THE AFT CABIN. WE REQUESTED THE INFLT SUPVR WITH RAMP CTL, AND REQUESTED THE ACFT BE INSPECTED FOR A HARD LNDG.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.