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|
Attributes | |
ACN | 509334 |
Time | |
Date | 200104 |
Day | Wed |
Local Time Of Day | 1801 To 2400 |
Place | |
Locale Reference | airport : phl.airport |
State Reference | PA |
Altitude | agl single value : 0 |
Environment | |
Flight Conditions | VMC |
Light | Night |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B767-200 |
Operating Under FAR Part | Part 121 |
Navigation In Use | other |
Flight Phase | climbout : takeoff ground : position and hold ground : maintenance |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : first officer |
Qualification | pilot : multi engine pilot : instrument pilot : commercial pilot : flight engineer pilot : atp |
Experience | flight time last 90 days : 40 flight time total : 7000 flight time type : 700 |
ASRS Report | 509334 |
Person 2 | |
Affiliation | company : air carrier |
Function | flight crew : captain oversight : pic |
Events | |
Anomaly | cabin event : passenger misconduct cabin event other non adherence : far non adherence : company policies |
Independent Detector | other flight crewa |
Resolutory Action | none taken : detected after the fact |
Supplementary | |
Problem Areas | Flight Crew Human Performance Cabin Crew Human Performance Passenger Human Performance |
Primary Problem | Flight Crew Human Performance |
Narrative:
Pushback and taxi were normal. As we were cleared into position and hold, the 'F' flight attendant followed by the 'a' flight attendant came into the cockpit to tell us about 2 disruptive passenger. They wanted the flight crew to talk to them. At this point, I had already notified the flight attendants to take their seats for departure and we were lined up for takeoff. The captain asked the 'F' flight attendant if it would be ok for us to take off and then talk with the passenger. He said ok and they both left the cockpit. Just at that moment we received our takeoff clearance and we departed. Passing 10000 ft, the captain went back to the cabin and then discovered that the 'F' flight attendant had not been properly restrained for the takeoff as were several other flight attendants. They thought that since the 'a' and the 'F' flight attendants were in the cockpit, we were going back to the gate and were not in their jump seats. This was a very experienced crew, but there was still miscom. The flight attendants did not realize how close we were to taking off, even though I made the announcement, and did not give us an indication that they thought the situation was serious enough to not take off. We didn't realize that the 'F' flight attendant was seated in the back of the aircraft and didn't have time to get to his seat. In the future, if a flight attendants feels they have any problem in the back after our 'be seated' announcement, they should be directive about not taking off so that we can give them enough time to explain, and us to evaluate the situation.
Original NASA ASRS Text
Title: A B767 FO RPT REGARDING A TKOF WITH SOME CABIN ATTENDANTS NOT SEATED OR STRAPPED IN AT PHL, PA.
Narrative: PUSHBACK AND TAXI WERE NORMAL. AS WE WERE CLRED INTO POS AND HOLD, THE 'F' FLT ATTENDANT FOLLOWED BY THE 'A' FLT ATTENDANT CAME INTO THE COCKPIT TO TELL US ABOUT 2 DISRUPTIVE PAX. THEY WANTED THE FLC TO TALK TO THEM. AT THIS POINT, I HAD ALREADY NOTIFIED THE FLT ATTENDANTS TO TAKE THEIR SEATS FOR DEP AND WE WERE LINED UP FOR TKOF. THE CAPT ASKED THE 'F' FLT ATTENDANT IF IT WOULD BE OK FOR US TO TAKE OFF AND THEN TALK WITH THE PAX. HE SAID OK AND THEY BOTH LEFT THE COCKPIT. JUST AT THAT MOMENT WE RECEIVED OUR TKOF CLRNC AND WE DEPARTED. PASSING 10000 FT, THE CAPT WENT BACK TO THE CABIN AND THEN DISCOVERED THAT THE 'F' FLT ATTENDANT HAD NOT BEEN PROPERLY RESTRAINED FOR THE TKOF AS WERE SEVERAL OTHER FLT ATTENDANTS. THEY THOUGHT THAT SINCE THE 'A' AND THE 'F' FLT ATTENDANTS WERE IN THE COCKPIT, WE WERE GOING BACK TO THE GATE AND WERE NOT IN THEIR JUMP SEATS. THIS WAS A VERY EXPERIENCED CREW, BUT THERE WAS STILL MISCOM. THE FLT ATTENDANTS DID NOT REALIZE HOW CLOSE WE WERE TO TAKING OFF, EVEN THOUGH I MADE THE ANNOUNCEMENT, AND DID NOT GIVE US AN INDICATION THAT THEY THOUGHT THE SIT WAS SERIOUS ENOUGH TO NOT TAKE OFF. WE DIDN'T REALIZE THAT THE 'F' FLT ATTENDANT WAS SEATED IN THE BACK OF THE ACFT AND DIDN'T HAVE TIME TO GET TO HIS SEAT. IN THE FUTURE, IF A FLT ATTENDANTS FEELS THEY HAVE ANY PROB IN THE BACK AFTER OUR 'BE SEATED' ANNOUNCEMENT, THEY SHOULD BE DIRECTIVE ABOUT NOT TAKING OFF SO THAT WE CAN GIVE THEM ENOUGH TIME TO EXPLAIN, AND US TO EVALUATE THE SIT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.