Narrative:

I was flight attendant #3 and was sitting in my jump seat near 2R, facing aft, when the plane landed in dfw. It was an extremely hard landing and I could see the startled expressions on the faces of the passenger in front of me as the force of the plane made them sway from side-to-side in their seats. I held on to the galley in order to remain in my seat, even with my belt and harness fully fastened. Once the plane was on a steady roll towards the terminal, the captain came on the PA and apologized for the rough landing saying that (I don't recall the exact part of the plane he mentioned) whatever must function to allow the nose of the plane to land softly failed to function as intended, and as a result the nose of the plane slammed onto the runway, which was the loud noise we heard, and the force we felt. He said the plane would be thoroughly checked before being released for its next flight. Several passenger in front of me said they would not get on it under any circumstances if it was scheduled for their continuing flight. Many passenger were noticeably shaken and disturbed as they deplaned. The flight attendants took a van to our scheduled hotel. In the van, my neck began to feel very stiff and on arrival (at the hotel) it was very painful. Now there is an irritable pain which comes and goes on a daily basis -- something I've never experienced before.

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Original NASA ASRS Text

Title: A B757-200 FLT ATTENDANT RPTS AN EXTREMELY HARD LNDG CAUSED BY AN UNKNOWN FAILED LNDG SYS. FLT ATTENDANT INCURRED NECK INJURY.

Narrative: I WAS FLT ATTENDANT #3 AND WAS SITTING IN MY JUMP SEAT NEAR 2R, FACING AFT, WHEN THE PLANE LANDED IN DFW. IT WAS AN EXTREMELY HARD LNDG AND I COULD SEE THE STARTLED EXPRESSIONS ON THE FACES OF THE PAX IN FRONT OF ME AS THE FORCE OF THE PLANE MADE THEM SWAY FROM SIDE-TO-SIDE IN THEIR SEATS. I HELD ON TO THE GALLEY IN ORDER TO REMAIN IN MY SEAT, EVEN WITH MY BELT AND HARNESS FULLY FASTENED. ONCE THE PLANE WAS ON A STEADY ROLL TOWARDS THE TERMINAL, THE CAPT CAME ON THE PA AND APOLOGIZED FOR THE ROUGH LNDG SAYING THAT (I DON'T RECALL THE EXACT PART OF THE PLANE HE MENTIONED) WHATEVER MUST FUNCTION TO ALLOW THE NOSE OF THE PLANE TO LAND SOFTLY FAILED TO FUNCTION AS INTENDED, AND AS A RESULT THE NOSE OF THE PLANE SLAMMED ONTO THE RWY, WHICH WAS THE LOUD NOISE WE HEARD, AND THE FORCE WE FELT. HE SAID THE PLANE WOULD BE THOROUGHLY CHKED BEFORE BEING RELEASED FOR ITS NEXT FLT. SEVERAL PAX IN FRONT OF ME SAID THEY WOULD NOT GET ON IT UNDER ANY CIRCUMSTANCES IF IT WAS SCHEDULED FOR THEIR CONTINUING FLT. MANY PAX WERE NOTICEABLY SHAKEN AND DISTURBED AS THEY DEPLANED. THE FLT ATTENDANTS TOOK A VAN TO OUR SCHEDULED HOTEL. IN THE VAN, MY NECK BEGAN TO FEEL VERY STIFF AND ON ARR (AT THE HOTEL) IT WAS VERY PAINFUL. NOW THERE IS AN IRRITABLE PAIN WHICH COMES AND GOES ON A DAILY BASIS -- SOMETHING I'VE NEVER EXPERIENCED BEFORE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.