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A cabin attendant falls to the floor after sustaining some injury to her head after striking the oven door with her head during a preboarding meal check on an MD80 at dfw, tx.
| Attributes | |
| ACN | 516240 |
| Time | |
| Date | 200105 |
| Day | Fri |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : dfw.airport |
| State Reference | TX |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Controlling Facilities | tracon : mia.tracon |
| Operator | common carrier : air carrier |
| Make Model Name | B727 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 9 flight attendant time total : 13 flight attendant time type : 15 |
| ASRS Report | 516240 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| Events | |
| Anomaly | cabin event other |
| Independent Detector | other other : cab 1 |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other Other |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance |
| Primary Problem | Cabin Crew Human Performance |
Narrative:
I opened the 2 oven doors in first class. I placed 1 oven rack on l-hand side. When I saw the lunch entrees, I was sidetracked and bent down to see if I had wine bottles to open. After removing a white and a red large bottle (in each hand) I stood up straight, under the open over door. I hit the corner of the door over my r-hand side of my head towards the front side of my head. When I opened my eyes, I pushed myself off the floor in the galley. Maintenance was working outside the aircraft and came on board to see what the sound was. He then informed the 2 flight attendants in back of the aircraft. Then the agent brought down 4 passenger to preboard. The 'mod' was called. A flight attendant replaced me, I went to medical, then to emergency room for evaluation/CAT scan. If I had closed the oven doors first, this may not have happened.
Original NASA ASRS Text
Title: A CABIN ATTENDANT FALLS TO THE FLOOR AFTER SUSTAINING SOME INJURY TO HER HEAD AFTER STRIKING THE OVEN DOOR WITH HER HEAD DURING A PREBOARDING MEAL CHK ON AN MD80 AT DFW, TX.
Narrative: I OPENED THE 2 OVEN DOORS IN FIRST CLASS. I PLACED 1 OVEN RACK ON L-HAND SIDE. WHEN I SAW THE LUNCH ENTREES, I WAS SIDETRACKED AND BENT DOWN TO SEE IF I HAD WINE BOTTLES TO OPEN. AFTER REMOVING A WHITE AND A RED LARGE BOTTLE (IN EACH HAND) I STOOD UP STRAIGHT, UNDER THE OPEN OVER DOOR. I HIT THE CORNER OF THE DOOR OVER MY R-HAND SIDE OF MY HEAD TOWARDS THE FRONT SIDE OF MY HEAD. WHEN I OPENED MY EYES, I PUSHED MYSELF OFF THE FLOOR IN THE GALLEY. MAINT WAS WORKING OUTSIDE THE ACFT AND CAME ON BOARD TO SEE WHAT THE SOUND WAS. HE THEN INFORMED THE 2 FLT ATTENDANTS IN BACK OF THE ACFT. THEN THE AGENT BROUGHT DOWN 4 PAX TO PREBOARD. THE 'MOD' WAS CALLED. A FLT ATTENDANT REPLACED ME, I WENT TO MEDICAL, THEN TO EMER ROOM FOR EVALUATION/CAT SCAN. IF I HAD CLOSED THE OVEN DOORS FIRST, THIS MAY NOT HAVE HAPPENED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.