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An A300-600 airbus flight attendant report on misbehaving passenger that were detained by officials after landing at mdhe, first officer.
| Attributes | |
| ACN | 534783 |
| Time | |
| Date | 200112 |
| Day | Mon |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : zma.artcc |
| State Reference | FL |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zma.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | A300 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time airline total : 7 flight attendant time total : 7 flight attendant time type : 60 |
| ASRS Report | 534783 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty oversight : flight attendant in charge |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far |
| Independent Detector | other other : cab 1 and 2 |
| Resolutory Action | other |
| Consequence | other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Flight Crew Human Performance Cabin Crew Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
In-flight from jfk-sdq, 2 male passenger were found drinking their own bottles of liquor. The purser asked us not to serve them any more liquor because female passenger complained of being harassed by these 2 men when they would get up. When I reached their aisle, they asked for liquor drinks. I explained why I couldn't serve them and they told me they wanted to tell me something. The gentlemen in the aisle proceeded to tell me obscenities, then tried to get up and stop me from moving the cart. I told him to situation down, and he did. The gentlemen in the aisle started yelling at me (obscenities, as well). The purser told the captain and we landed almost immediately. The purser did pull the man on the aisle to the first class cabin to talk to him and he began raising his voice and moving towards her (as if to assault her). When we landed in sdq, they were taken into custody by auths and we filed a report.
Original NASA ASRS Text
Title: AN A300-600 AIRBUS FLT ATTENDANT RPT ON MISBEHAVING PAX THAT WERE DETAINED BY OFFICIALS AFTER LNDG AT MDHE, FO.
Narrative: INFLT FROM JFK-SDQ, 2 MALE PAX WERE FOUND DRINKING THEIR OWN BOTTLES OF LIQUOR. THE PURSER ASKED US NOT TO SERVE THEM ANY MORE LIQUOR BECAUSE FEMALE PAX COMPLAINED OF BEING HARASSED BY THESE 2 MEN WHEN THEY WOULD GET UP. WHEN I REACHED THEIR AISLE, THEY ASKED FOR LIQUOR DRINKS. I EXPLAINED WHY I COULDN'T SERVE THEM AND THEY TOLD ME THEY WANTED TO TELL ME SOMETHING. THE GENTLEMEN IN THE AISLE PROCEEDED TO TELL ME OBSCENITIES, THEN TRIED TO GET UP AND STOP ME FROM MOVING THE CART. I TOLD HIM TO SIT DOWN, AND HE DID. THE GENTLEMEN IN THE AISLE STARTED YELLING AT ME (OBSCENITIES, AS WELL). THE PURSER TOLD THE CAPT AND WE LANDED ALMOST IMMEDIATELY. THE PURSER DID PULL THE MAN ON THE AISLE TO THE FIRST CLASS CABIN TO TALK TO HIM AND HE BEGAN RAISING HIS VOICE AND MOVING TOWARDS HER (AS IF TO ASSAULT HER). WHEN WE LANDED IN SDQ, THEY WERE TAKEN INTO CUSTODY BY AUTHS AND WE FILED A RPT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.