 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
An MD80 flight attendant report on a passenger who refused to turn off his cell phone after boarding the aircraft and prior to takeoff.
| Attributes | |
| ACN | 534784 |
| Time | |
| Date | 200112 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : ric.airport |
| State Reference | VA |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Series (DC-9-80) Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified |
| Experience | flight attendant time total : 3.5 |
| ASRS Report | 534784 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Events | |
| Anomaly | cabin event : passenger electronic device cabin event : passenger misconduct non adherence : far non adherence : company policies |
| Independent Detector | other other : 2 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Cabin Crew Human Performance Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
According to flight attendant #4, on the flight abcd from ric to dfw, dec/xa/01, she told passenger mr X to turn off the cell phone, but he didn't. He was consistently mean to her by saying all airlines should have same rules, or threatened to her to write up to president of airline (I don't know if he did it or not). I was not involved on this, but I heard.
Original NASA ASRS Text
Title: AN MD80 FLT ATTENDANT RPT ON A PAX WHO REFUSED TO TURN OFF HIS CELL PHONE AFTER BOARDING THE ACFT AND PRIOR TO TKOF.
Narrative: ACCORDING TO FLT ATTENDANT #4, ON THE FLT ABCD FROM RIC TO DFW, DEC/XA/01, SHE TOLD PAX MR X TO TURN OFF THE CELL PHONE, BUT HE DIDN'T. HE WAS CONSISTENTLY MEAN TO HER BY SAYING ALL AIRLINES SHOULD HAVE SAME RULES, OR THREATENED TO HER TO WRITE UP TO PRESIDENT OF AIRLINE (I DON'T KNOW IF HE DID IT OR NOT). I WAS NOT INVOLVED ON THIS, BUT I HEARD.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.