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A flight attendant injury occurs from an unexpected encounter with moderate to severe turbulence by a B777 during climb out from hou, tx.
| Attributes | |
| ACN | 538597 |
| Time | |
| Date | 200202 |
| Day | Tue |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | intersection : rikks |
| State Reference | TX |
| Altitude | msl single value : 28000 |
| Environment | |
| Weather Elements | Turbulence |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zfw.artcc tower : bhm.tower |
| Operator | common carrier : air carrier |
| Make Model Name | B777 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | other |
| Flight Phase | climbout : intermediate altitude |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 190 flight time total : 20000 flight time type : 3000 |
| ASRS Report | 538597 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | cabin event other inflight encounter : turbulence other anomaly other |
| Independent Detector | other flight crewa other flight crewb other other : 4 cab |
| Resolutory Action | none taken : insufficient time |
| Consequence | other other other other |
| Supplementary | |
| Problem Areas | Company Cabin Crew Human Performance Environmental Factor Flight Crew Human Performance Weather ATC Human Performance |
| Primary Problem | Weather |
Narrative:
South of rikks intersection, moderate/occasional severe turbulence. During climb we encountered moderate turbulence without much warning. Flight attendants were advised to be seated, but did not have time before the turbulence. 1 flight attendant was struck on the knee by a falling beverage container. She was attended by an onboard doctor, but could not return to work. A female passenger had an anxiety attack, but was calmed down. Disp was contacted and the decision was to continue to nrt. Delay deployment of carts, etc, by flight attendants until flight reaches safe cruise altitude. Due to new security procedures, I feel unable to properly handle a situation with turbulence and possible injury. I was not even able to talk with the injured flight attendant. I had to make decisions based on information that I feel that I should have investigated.
Original NASA ASRS Text
Title: A FLT ATTENDANT INJURY OCCURS FROM AN UNEXPECTED ENCOUNTER WITH MODERATE TO SEVERE TURB BY A B777 DURING CLBOUT FROM HOU, TX.
Narrative: S OF RIKKS INTXN, MODERATE/OCCASIONAL SEVERE TURB. DURING CLB WE ENCOUNTERED MODERATE TURB WITHOUT MUCH WARNING. FLT ATTENDANTS WERE ADVISED TO BE SEATED, BUT DID NOT HAVE TIME BEFORE THE TURB. 1 FLT ATTENDANT WAS STRUCK ON THE KNEE BY A FALLING BEVERAGE CONTAINER. SHE WAS ATTENDED BY AN ONBOARD DOCTOR, BUT COULD NOT RETURN TO WORK. A FEMALE PAX HAD AN ANXIETY ATTACK, BUT WAS CALMED DOWN. DISP WAS CONTACTED AND THE DECISION WAS TO CONTINUE TO NRT. DELAY DEPLOYMENT OF CARTS, ETC, BY FLT ATTENDANTS UNTIL FLT REACHES SAFE CRUISE ALT. DUE TO NEW SECURITY PROCS, I FEEL UNABLE TO PROPERLY HANDLE A SIT WITH TURB AND POSSIBLE INJURY. I WAS NOT EVEN ABLE TO TALK WITH THE INJURED FLT ATTENDANT. I HAD TO MAKE DECISIONS BASED ON INFO THAT I FEEL THAT I SHOULD HAVE INVESTIGATED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.