MD80 crew hit passenger airstairs while being marshalled to the gate at bur.

Attributes
ACN	538764
Time
Date	200202
Day	Wed
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : bur.airport
State Reference	CA
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	MD-80 Series (DC-9-80) Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : taxi
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : flight engineer pilot : atp technician : powerplant technician : airframe
Experience	flight time last 90 days : 35 flight time total : 16000 flight time type : 4000
ASRS Report	538764
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	conflict : ground critical ground encounters other non adherence : company policies non adherence : published procedure non adherence : far other anomaly other
Independent Detector	other flight crewa other flight crewb other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other other other
Supplementary
Problem Areas	Company
Primary Problem	Company

Narrative:

On taxi into parking spot at burbank our left wing contacted parked airstairs. All ground equipment was parked outside mandatory clearance lines and required marshallers (3) were present. I was given the come ahead signal by local marshaller and both wing walkers were giving all clear signal. I felt the aircraft strike something and came to a stop. At that time the lead then signaled for an emergency stop. The problem was that we were to the left of the lead in line. I was unable to see the wingtips from the cockpit for clearance. Also the marshallers had given us the turn in signal and come straight ahead with no guidance for a turn to position us exactly on the centerline. As our taxi speed was very slow (only fairing damage to wingtip). I feel marshallers may have been inexperienced in their clearance responsibilities and how to correctly position us on centerline.

Original NASA ASRS Text

Title: MD80 CREW HIT PAX AIRSTAIRS WHILE BEING MARSHALLED TO THE GATE AT BUR.

Narrative: ON TAXI INTO PARKING SPOT AT BURBANK OUR L WING CONTACTED PARKED AIRSTAIRS. ALL GND EQUIP WAS PARKED OUTSIDE MANDATORY CLRNC LINES AND REQUIRED MARSHALLERS (3) WERE PRESENT. I WAS GIVEN THE COME AHEAD SIGNAL BY LCL MARSHALLER AND BOTH WING WALKERS WERE GIVING ALL CLR SIGNAL. I FELT THE ACFT STRIKE SOMETHING AND CAME TO A STOP. AT THAT TIME THE LEAD THEN SIGNALED FOR AN EMER STOP. THE PROB WAS THAT WE WERE TO THE L OF THE LEAD IN LINE. I WAS UNABLE TO SEE THE WINGTIPS FROM THE COCKPIT FOR CLRNC. ALSO THE MARSHALLERS HAD GIVEN US THE TURN IN SIGNAL AND COME STRAIGHT AHEAD WITH NO GUIDANCE FOR A TURN TO POS US EXACTLY ON THE CTRLINE. AS OUR TAXI SPD WAS VERY SLOW (ONLY FAIRING DAMAGE TO WINGTIP). I FEEL MARSHALLERS MAY HAVE BEEN INEXPERIENCED IN THEIR CLRNC RESPONSIBILITIES AND HOW TO CORRECTLY POS US ON CTRLINE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.