Narrative:

I am reporting a communications problem that is causing frequency congestion. At pensacola approach (P31), the e-ar (east arrival) frequency is 119.0. This frequency is listed on the communication approach charts as the clearance delivery frequency for when the control tower is closed. This fact must not be perfectly clear on the chart, because many times during the day, aircraft will call 119.0 for clearance, and we have to re-direct them to the proper frequency (123.72). During light traffic, this isn't much of a hassle. But during busy periods, we really don't have time to deal with the additional workload this causes. Can communication chart company change their chart to make this better? Callback conversation with reporter revealed the following information: reporter believes that the air carrier chart provider has the incorrect frequency for pns clearance delivery. Supplemental information: review of commercial chart supplier incorrectly shows pns clearance delivery as 119.0, 199.9 is the correct clearance delivery frequency. Frequency 119.0 is assigned to approach control and/or departure control pending departure runway heading assignment.

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Original NASA ASRS Text

Title: PNS APCH CTLR DISTRED BY REQUESTS FOR IFR DEP CLRNCS DUE TO INCORRECTLY PUBLISHED FREQ ON COMMERCIAL CHART PROVIDER.

Narrative: I AM RPTING A COMS PROBLEM THAT IS CAUSING FREQ CONGESTION. AT PENSACOLA APCH (P31), THE E-AR (E ARR) FREQ IS 119.0. THIS FREQ IS LISTED ON THE COM APCH CHARTS AS THE CLRNC DELIVERY FREQ FOR WHEN THE CTL TWR IS CLOSED. THIS FACT MUST NOT BE PERFECTLY CLR ON THE CHART, BECAUSE MANY TIMES DURING THE DAY, ACFT WILL CALL 119.0 FOR CLRNC, AND WE HAVE TO RE-DIRECT THEM TO THE PROPER FREQ (123.72). DURING LIGHT TFC, THIS ISN'T MUCH OF A HASSLE. BUT DURING BUSY PERIODS, WE REALLY DON'T HAVE TIME TO DEAL WITH THE ADDITIONAL WORKLOAD THIS CAUSES. CAN COM CHART COMPANY CHANGE THEIR CHART TO MAKE THIS BETTER? CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR BELIEVES THAT THE ACR CHART PROVIDER HAS THE INCORRECT FREQ FOR PNS CD. SUPPLEMENTAL INFO: REVIEW OF COMMERCIAL CHART SUPPLIER INCORRECTLY SHOWS PNS CD AS 119.0, 199.9 IS THE CORRECT CD FREQ. FREQ 119.0 IS ASSIGNED TO APCH CTL AND/OR DEP CTL PENDING DEP RWY HDG ASSIGNMENT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.