A B737-700 strikes its left engine cowl against a jetway when parking at the gate in rno, nv.

Attributes
ACN	545627
Time
Date	200204
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : rno.airport
State Reference	NV
Altitude	agl single value : 0
Environment
Flight Conditions	Marginal
Weather Elements	Snow Ice
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-700
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	ground : taxi
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time total : 13000 flight time type : 10000
ASRS Report	545627
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : multi engine pilot : commercial pilot : instrument
Experience	flight time last 90 days : 240 flight time total : 1300 flight time type : 1300
ASRS Report	544746
Events
Anomaly	conflict : ground critical ground encounters other non adherence : company policies other anomaly other
Independent Detector	other other : gnd by 4
Resolutory Action	none taken : detected after the fact
Consequence	other other other other
Supplementary
Problem Areas	Company Flight Crew Human Performance Maintenance Human Performance
Primary Problem	Company

Narrative:

Pulling in to gate in rno, the safety zone was clear so we proceeded in as directed by the marshaller. I proceeded slowly, anticipating the stop. The aircraft stopped in what felt like a rut. The marshaller indicated we still needed 6-8 inches, so I added power to pull up until he indicated we were on the spot. When the jetway failed to pull up to the aircraft and no one came up on headset, I stood in the cockpit window to see what had happened. The jetway was against the #1 engine. As we taxied in, 2 individuals were standing to the immediate right of the marshaller looking toward the jetway and aircraft left wing. Neither gave a stop signal. Supplemental information from acn 544746: I served as the first officer on the flight. We pushed on time, XA45, and arrived at rno 5 mins early. While pulling in to the gate, area, I noted 2 individuals standing to the left (captain's side) of the tug, and 1 marshaller on the tug. The 2 individuals on the ground were blocked from my field of view as we got close to the gate.

Original NASA ASRS Text

Title: A B737-700 STRIKES ITS L ENG COWL AGAINST A JETWAY WHEN PARKING AT THE GATE IN RNO, NV.

Narrative: PULLING IN TO GATE IN RNO, THE SAFETY ZONE WAS CLR SO WE PROCEEDED IN AS DIRECTED BY THE MARSHALLER. I PROCEEDED SLOWLY, ANTICIPATING THE STOP. THE ACFT STOPPED IN WHAT FELT LIKE A RUT. THE MARSHALLER INDICATED WE STILL NEEDED 6-8 INCHES, SO I ADDED PWR TO PULL UP UNTIL HE INDICATED WE WERE ON THE SPOT. WHEN THE JETWAY FAILED TO PULL UP TO THE ACFT AND NO ONE CAME UP ON HEADSET, I STOOD IN THE COCKPIT WINDOW TO SEE WHAT HAD HAPPENED. THE JETWAY WAS AGAINST THE #1 ENG. AS WE TAXIED IN, 2 INDIVIDUALS WERE STANDING TO THE IMMEDIATE R OF THE MARSHALLER LOOKING TOWARD THE JETWAY AND ACFT L WING. NEITHER GAVE A STOP SIGNAL. SUPPLEMENTAL INFO FROM ACN 544746: I SERVED AS THE FO ON THE FLT. WE PUSHED ON TIME, XA45, AND ARRIVED AT RNO 5 MINS EARLY. WHILE PULLING IN TO THE GATE, AREA, I NOTED 2 INDIVIDUALS STANDING TO THE L (CAPT'S SIDE) OF THE TUG, AND 1 MARSHALLER ON THE TUG. THE 2 INDIVIDUALS ON THE GND WERE BLOCKED FROM MY FIELD OF VIEW AS WE GOT CLOSE TO THE GATE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.