<< >> NASA ASRS Report 549940, June 2002

A drunken passenger is subdued after he assaulted 2 other passenger and reacted in an aggressive manner toward the cabin team on a B757 flight arriving at mia, fl.

Attributes
ACN	549940
Time
Date	200206
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : zma.artcc
State Reference	FL
Aircraft 1
Controlling Facilities	artcc : zma.artcc tracon : d10.tracon
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Navigation In Use	other
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	549940
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	cabin event : passenger misconduct non adherence : far
Independent Detector	other other : cab 3
Resolutory Action	other
Consequence	other Other
Supplementary
Problem Areas	Company Passenger Human Performance Environmental Factor Cabin Crew Human Performance
Primary Problem	Passenger Human Performance

Narrative:

En route from ccs to mia, the flight attendant informed us that we had a passenger that appeared intoxicated and was behaving in a loud and aggressive manner toward the crew and the other passenger. They had decided not to serve him any drinks and that they would keep me posted. I then notified mia operations that we were going to need security to meet the airplane. On arrival, about 20 mins out, I was informed that the passenger had pushed a female passenger and had punched a male passenger and that they were in the process of restraining him to get the situation under control. I also passed this information along to operations. By the time we arrived at the gate, we had very good response from the local auths and the situation was brought under control. Would like to pass a word of thanks to the local police for their rapid and professional response.

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Original NASA ASRS Text

Title: A DRUNKEN PAX IS SUBDUED AFTER HE ASSAULTED 2 OTHER PAX AND REACTED IN AN AGGRESSIVE MANNER TOWARD THE CABIN TEAM ON A B757 FLT ARRIVING AT MIA, FL.

Narrative: ENRTE FROM CCS TO MIA, THE FLT ATTENDANT INFORMED US THAT WE HAD A PAX THAT APPEARED INTOXICATED AND WAS BEHAVING IN A LOUD AND AGGRESSIVE MANNER TOWARD THE CREW AND THE OTHER PAX. THEY HAD DECIDED NOT TO SERVE HIM ANY DRINKS AND THAT THEY WOULD KEEP ME POSTED. I THEN NOTIFIED MIA OPS THAT WE WERE GOING TO NEED SECURITY TO MEET THE AIRPLANE. ON ARR, ABOUT 20 MINS OUT, I WAS INFORMED THAT THE PAX HAD PUSHED A FEMALE PAX AND HAD PUNCHED A MALE PAX AND THAT THEY WERE IN THE PROCESS OF RESTRAINING HIM TO GET THE SIT UNDER CTL. I ALSO PASSED THIS INFO ALONG TO OPS. BY THE TIME WE ARRIVED AT THE GATE, WE HAD VERY GOOD RESPONSE FROM THE LCL AUTHS AND THE SIT WAS BROUGHT UNDER CTL. WOULD LIKE TO PASS A WORD OF THANKS TO THE LCL POLICE FOR THEIR RAPID AND PROFESSIONAL RESPONSE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.