Narrative:

It's XA00 and I have now rebooted computer on desk 5 twice on the 5 desk. On jun/thu/02 I had to reboot computer after total lock-up 6 times during a shift. Many times in the last 2 weeks the screen printer on desk 25 has quit. On desk 5 it is dispatch automatic that kept going up and down all morning. It always seems to be one program or another that is causing lock-ups. I have verbally reported this to the mgrs on duty, but it does not seem to get better -- only worse. I believe the only solution to the problem is giving us the automatic shutdown program that I understand has been available for several yrs. This is an unsafe situation that seems to be getting worse and not better as new programs are added. I need a quick way to be sure no more flts get airborne while I am spending 10-20 mins getting all programs back up and running after computer lock-ups. I cannot flight follow properly and legally without the computer and all its associated programs working all the time due to the high normal workload on domestic desks in particular.

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Original NASA ASRS Text

Title: A DISPATCHER FOR A MAJOR CARRIER RPTS BEING UNABLE TO PERFORM REQUIRED FLT FOLLOWING PROPERLY AND LEGALLY DUE TO CONTINUOUS COMPUTER AUTO SHUTDOWNS.

Narrative: IT'S XA00 AND I HAVE NOW REBOOTED COMPUTER ON DESK 5 TWICE ON THE 5 DESK. ON JUN/THU/02 I HAD TO REBOOT COMPUTER AFTER TOTAL LOCK-UP 6 TIMES DURING A SHIFT. MANY TIMES IN THE LAST 2 WKS THE SCREEN PRINTER ON DESK 25 HAS QUIT. ON DESK 5 IT IS DISPATCH AUTO THAT KEPT GOING UP AND DOWN ALL MORNING. IT ALWAYS SEEMS TO BE ONE PROGRAM OR ANOTHER THAT IS CAUSING LOCK-UPS. I HAVE VERBALLY RPTED THIS TO THE MGRS ON DUTY, BUT IT DOES NOT SEEM TO GET BETTER -- ONLY WORSE. I BELIEVE THE ONLY SOLUTION TO THE PROB IS GIVING US THE AUTO SHUTDOWN PROGRAM THAT I UNDERSTAND HAS BEEN AVAILABLE FOR SEVERAL YRS. THIS IS AN UNSAFE SIT THAT SEEMS TO BE GETTING WORSE AND NOT BETTER AS NEW PROGRAMS ARE ADDED. I NEED A QUICK WAY TO BE SURE NO MORE FLTS GET AIRBORNE WHILE I AM SPENDING 10-20 MINS GETTING ALL PROGRAMS BACK UP AND RUNNING AFTER COMPUTER LOCK-UPS. I CANNOT FLT FOLLOW PROPERLY AND LEGALLY WITHOUT THE COMPUTER AND ALL ITS ASSOCIATED PROGRAMS WORKING ALL THE TIME DUE TO THE HIGH NORMAL WORKLOAD ON DOMESTIC DESKS IN PARTICULAR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.