 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
MD80 flight attendants had 2 coach passenger move themselves into first class. The passenger refused to return to coach when asked.
| Attributes | |
| ACN | 563392 |
| Time | |
| Date | 200210 |
| Day | Fri |
| Local Time Of Day | 1801 To 2400 |
| Aircraft 1 | |
| Controlling Facilities | tower : bwi.tower |
| Operator | common carrier : air carrier |
| Make Model Name | MD-80 Super 80 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 6 |
| Experience | flight attendant time airline total : 3 flight attendant time total : 3 flight attendant time type : 95 |
| ASRS Report | 563392 |
| Person 2 | |
| Function | oversight : flight attendant in charge |
| Events | |
| Anomaly | cabin event : passenger misconduct non adherence : far non adherence : published procedure non adherence : company policies other anomaly other |
| Independent Detector | other other : 1-2 |
| Resolutory Action | none taken : anomaly accepted other |
| Supplementary | |
| Problem Areas | Passenger Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
The purser checked passenger seating manifest, and it was revealed that passenger had moved to first class. Plenty of seats, few passenger. Purser notified captain and did talk with passenger and his seat mate whom the passenger stated 'they were talking business.' captain was persistent in reporting the incident. Passenger's seat mate said they (passenger in question) needed to talk, no harm done, bad judgement by passenger and his seat mate. The passenger in question did not move back to coach, so captain reported both 'the' passenger and his seat mate upon arrival in dallas.
Original NASA ASRS Text
Title: MD80 FLT ATTENDANTS HAD 2 COACH PAX MOVE THEMSELVES INTO FIRST CLASS. THE PAX REFUSED TO RETURN TO COACH WHEN ASKED.
Narrative: THE PURSER CHKED PAX SEATING MANIFEST, AND IT WAS REVEALED THAT PAX HAD MOVED TO FIRST CLASS. PLENTY OF SEATS, FEW PAX. PURSER NOTIFIED CAPT AND DID TALK WITH PAX AND HIS SEAT MATE WHOM THE PAX STATED 'THEY WERE TALKING BUSINESS.' CAPT WAS PERSISTENT IN RPTING THE INCIDENT. PAX'S SEAT MATE SAID THEY (PAX IN QUESTION) NEEDED TO TALK, NO HARM DONE, BAD JUDGEMENT BY PAX AND HIS SEAT MATE. THE PAX IN QUESTION DID NOT MOVE BACK TO COACH, SO CAPT RPTED BOTH 'THE' PAX AND HIS SEAT MATE UPON ARR IN DALLAS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.