A319 flight crew has a collision with the jetway while taxiing into the gate at phl under marshaler ...

Attributes
ACN	582406
Time
Date	200305
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : phl.airport
State Reference	PA
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Dawn
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	A319
Operating Under FAR Part	Part 121
Flight Phase	ground : parked ground other : gate arrival
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 200 flight time total : 18500 flight time type : 2000
ASRS Report	582406
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Experience	flight time last 90 days : 230 flight time total : 15000
ASRS Report	582403
Events
Anomaly	conflict : ground critical ground encounters other non adherence : published procedure non adherence : company policies
Independent Detector	other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other other
Supplementary
Problem Areas	Maintenance Human Performance Company Flight Crew Human Performance
Primary Problem	Company

Narrative:

While taxiing to the gate at phl, I observed the gate to be clear of ground support equipment, and the jetway well to the side. I picked up the marshalers signals to continue in, and I did so. At the end, he gave an abrupt stop signal, and I immediately and abruptly stopped the aircraft. I did not feel anything unusual, but was later informed that the engine nacelle had a small dent in it, and that it apparently had hit the jetway. The aircraft was inspected and removed from service for maintenance action. Apparently, maintenance had been done on the jetway the night before, and they had extended it, but failed to repos it when done. That, along with the marshalers failure to notice, caused the incident. Also, the paint for the jetway safe zone was worn out. Corrective actions include a policy to always return the jetways to their safe position after all operations of it. Of course, marshalers need to be extremely aware of all obstacles, and painted lines need to be kept fresh.

Original NASA ASRS Text

Title: A319 FLT CREW HAS A COLLISION WITH THE JETWAY WHILE TAXIING INTO THE GATE AT PHL UNDER MARSHALER CTL.

Narrative: WHILE TAXIING TO THE GATE AT PHL, I OBSERVED THE GATE TO BE CLR OF GND SUPPORT EQUIP, AND THE JETWAY WELL TO THE SIDE. I PICKED UP THE MARSHALERS SIGNALS TO CONTINUE IN, AND I DID SO. AT THE END, HE GAVE AN ABRUPT STOP SIGNAL, AND I IMMEDIATELY AND ABRUPTLY STOPPED THE ACFT. I DID NOT FEEL ANYTHING UNUSUAL, BUT WAS LATER INFORMED THAT THE ENG NACELLE HAD A SMALL DENT IN IT, AND THAT IT APPARENTLY HAD HIT THE JETWAY. THE ACFT WAS INSPECTED AND REMOVED FROM SVC FOR MAINT ACTION. APPARENTLY, MAINT HAD BEEN DONE ON THE JETWAY THE NIGHT BEFORE, AND THEY HAD EXTENDED IT, BUT FAILED TO REPOS IT WHEN DONE. THAT, ALONG WITH THE MARSHALERS FAILURE TO NOTICE, CAUSED THE INCIDENT. ALSO, THE PAINT FOR THE JETWAY SAFE ZONE WAS WORN OUT. CORRECTIVE ACTIONS INCLUDE A POLICY TO ALWAYS RETURN THE JETWAYS TO THEIR SAFE POS AFTER ALL OPS OF IT. OF COURSE, MARSHALERS NEED TO BE EXTREMELY AWARE OF ALL OBSTACLES, AND PAINTED LINES NEED TO BE KEPT FRESH.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A319 flight crew has a collision with the jetway while taxiing into the gate at phl under marshaler control.