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A320 captain began taxi with the nosewheel steering switch off. He turned it on while commanding a hard turn. A flight attendant was injured in the abrupt turn and sudden stop.
| Attributes | |
| ACN | 583965 |
| Time | |
| Date | 200306 |
| Day | Tue |
| Local Time Of Day | 0001 To 0600 |
| Place | |
| Locale Reference | airport : sna.airport |
| State Reference | CA |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | A320 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : taxi |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| ASRS Report | 583965 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Events | |
| Anomaly | cabin event other non adherence : published procedure non adherence : company policies other anomaly other |
| Independent Detector | other flight crewa other other : 3 |
| Resolutory Action | other |
| Consequence | other other other |
| Supplementary | |
| Problem Areas | Aircraft Flight Crew Human Performance |
| Primary Problem | Flight Crew Human Performance |
Narrative:
As I began to taxi I realized that the nosewheel steering switch was still off and while moving forward I turned the switch on and immediately the aircraft made a hard turn to the right which I could not correct and had to stop the aircraft quickly. Unfortunately, a flight attendant was knocked down and hurt her shoulder. We returned to the gate and the emt were called to attend to her. She was released to the care of her doctor. I notified the dispatcher of what had happened and phone patched the flight duty manager. We also contacted maintenance controller to have the aircraft inspected prior to departing. The sna supervisor contacted the flight attendant supervisor and conferred to release her to come home. A reserve flight attendant was called to work the flight. The aircraft was inspected and released. No further incidents occurred.
Original NASA ASRS Text
Title: A320 CAPT BEGAN TAXI WITH THE NOSEWHEEL STEERING SWITCH OFF. HE TURNED IT ON WHILE COMMANDING A HARD TURN. A FLT ATTENDANT WAS INJURED IN THE ABRUPT TURN AND SUDDEN STOP.
Narrative: AS I BEGAN TO TAXI I REALIZED THAT THE NOSEWHEEL STEERING SWITCH WAS STILL OFF AND WHILE MOVING FORWARD I TURNED THE SWITCH ON AND IMMEDIATELY THE ACFT MADE A HARD TURN TO THE R WHICH I COULD NOT CORRECT AND HAD TO STOP THE ACFT QUICKLY. UNFORTUNATELY, A FLT ATTENDANT WAS KNOCKED DOWN AND HURT HER SHOULDER. WE RETURNED TO THE GATE AND THE EMT WERE CALLED TO ATTEND TO HER. SHE WAS RELEASED TO THE CARE OF HER DOCTOR. I NOTIFIED THE DISPATCHER OF WHAT HAD HAPPENED AND PHONE PATCHED THE FLT DUTY MGR. WE ALSO CONTACTED MAINT CTLR TO HAVE THE ACFT INSPECTED PRIOR TO DEPARTING. THE SNA SUPVR CONTACTED THE FLT ATTENDANT SUPVR AND CONFERRED TO RELEASE HER TO COME HOME. A RESERVE FLT ATTENDANT WAS CALLED TO WORK THE FLT. THE ACFT WAS INSPECTED AND RELEASED. NO FURTHER INCIDENTS OCCURRED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.