A cabin attendant reports a B737-800 returned to the field after takeoff due to unable to retract th...

Attributes
ACN	587290
Time
Date	200306
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz.airport
State Reference	US
Environment
Flight Conditions	Mixed
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : zzz.tracon
Operator	common carrier : air carrier
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	climbout : intermediate altitude
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified
Experience	flight attendant time airline total : 4 flight attendant time total : 4
ASRS Report	587290
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Events
Anomaly	aircraft equipment problem : critical
Independent Detector	aircraft equipment other aircraft equipment : flap retraction indication other flight crewa
Resolutory Action	flight crew : diverted to another airport flight crew : landed as precaution
Consequence	other other
Supplementary
Problem Areas	Maintenance Human Performance Aircraft Flight Crew Human Performance
Primary Problem	Aircraft

Narrative:

The flight attendants received a call from the captain during climb out that the flaps on the wings were stuck in the down position. We were going to return to ZZZ. He said that our landing would be very fast, hard and take a longer time to stop because of the flaps. It took us about 20 mins from that point to land. Our landing was just as the captain described. He did a great job and he kept us informed with several phone calls before landing. My biggest concern was this exact aircraft had the exact same problem the day before. The problem was worked on but obviously not fixed properly.

Original NASA ASRS Text

Title: A CABIN ATTENDANT RPTS A B737-800 RETURNED TO THE FIELD AFTER TKOF DUE TO UNABLE TO RETRACT THE TRAILING EDGE FLAPS.

Narrative: THE FLT ATTENDANTS RECEIVED A CALL FROM THE CAPT DURING CLBOUT THAT THE FLAPS ON THE WINGS WERE STUCK IN THE DOWN POS. WE WERE GOING TO RETURN TO ZZZ. HE SAID THAT OUR LNDG WOULD BE VERY FAST, HARD AND TAKE A LONGER TIME TO STOP BECAUSE OF THE FLAPS. IT TOOK US ABOUT 20 MINS FROM THAT POINT TO LAND. OUR LNDG WAS JUST AS THE CAPT DESCRIBED. HE DID A GREAT JOB AND HE KEPT US INFORMED WITH SEVERAL PHONE CALLS BEFORE LNDG. MY BIGGEST CONCERN WAS THIS EXACT ACFT HAD THE EXACT SAME PROB THE DAY BEFORE. THE PROB WAS WORKED ON BUT OBVIOUSLY NOT FIXED PROPERLY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A cabin attendant reports a B737-800 returned to the field after takeoff due to unable to retract the trailing edge flaps.