A B767-300 in cruise diverted due to seat row 33 loose in the floor tracks.

Attributes
ACN	591471
Time
Date	200308
Day	Fri
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : zzz.airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : lax.tower
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	cruise : level ground : preflight ground : maintenance ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 2
Experience	flight attendant time airline total : 30 flight attendant time total : 30 flight attendant time type : 50
ASRS Report	591471
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	flight attendant : currently qualified flight attendant aircraft qualified on : 4
Experience	flight attendant time airline total : 18.5 flight attendant time total : 18.5 flight attendant time type : 50
ASRS Report	591472
Events
Anomaly	aircraft equipment problem : critical cabin event other maintenance problem : improper maintenance non adherence : published procedure non adherence : far
Independent Detector	other other : person 4
Resolutory Action	flight crew : diverted to another airport
Consequence	other other Other
Factors
Maintenance	contributing factor : schedule pressure performance deficiency : scheduled maintenance performance deficiency : inspection performance deficiency : installation performance deficiency : logbook entry performance deficiency : non compliance with legal requirements
Supplementary
Problem Areas	Maintenance Human Performance Aircraft
Primary Problem	Maintenance Human Performance

Narrative:

Seats 33CEG came loose from floor mounts. Landing made at lax to repair seats. 2 hour delay. Floor mounts replaced. Problem discovered by passenger in xxj. Passenger reseated away from immediate area. Landed in lax at XA06. Closed aircraft door at XA58 and continued to ZZZ. Supplemental information from acn 591472: during the meal service, an FAA inspector just happened to see a row of seats move around during light turbulence. Fortunately, no one was sitting in those seats, but the FAA inspector was disturbed by what he saw. He wanted me to call captain and have him come back to see the seats and talk to him. However, the captain, due to security reasons, declined to go back, but did say he would speak to the inspector over the interphone after he spoke to a mechanic on the radio. Captain elected to land at lax to have the seats repaired.

Original NASA ASRS Text

Title: A B767-300 IN CRUISE DIVERTED DUE TO SEAT ROW 33 LOOSE IN THE FLOOR TRACKS.

Narrative: SEATS 33CEG CAME LOOSE FROM FLOOR MOUNTS. LNDG MADE AT LAX TO REPAIR SEATS. 2 HR DELAY. FLOOR MOUNTS REPLACED. PROB DISCOVERED BY PAX IN XXJ. PAX RESEATED AWAY FROM IMMEDIATE AREA. LANDED IN LAX AT XA06. CLOSED ACFT DOOR AT XA58 AND CONTINUED TO ZZZ. SUPPLEMENTAL INFO FROM ACN 591472: DURING THE MEAL SVC, AN FAA INSPECTOR JUST HAPPENED TO SEE A ROW OF SEATS MOVE AROUND DURING LIGHT TURB. FORTUNATELY, NO ONE WAS SITTING IN THOSE SEATS, BUT THE FAA INSPECTOR WAS DISTURBED BY WHAT HE SAW. HE WANTED ME TO CALL CAPT AND HAVE HIM COME BACK TO SEE THE SEATS AND TALK TO HIM. HOWEVER, THE CAPT, DUE TO SECURITY REASONS, DECLINED TO GO BACK, BUT DID SAY HE WOULD SPEAK TO THE INSPECTOR OVER THE INTERPHONE AFTER HE SPOKE TO A MECH ON THE RADIO. CAPT ELECTED TO LAND AT LAX TO HAVE THE SEATS REPAIRED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.