During pushback from the gate an emj flight crew has a collision with a service vehicle with the lef...

Attributes
ACN	594952
Time
Date	200309
Day	Sat
Place
Locale Reference	airport : lga.airport
State Reference	NY
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Embraer Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : pushback
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
ASRS Report	594952
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
ASRS Report	594950
Events
Anomaly	cabin event other conflict : ground critical ground encounters : vehicle non adherence : company policies non adherence : published procedure
Independent Detector	other flight crewa other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other other other
Supplementary
Problem Areas	Aircraft Company Airport
Primary Problem	Ambiguous

Narrative:

We were parked on gate. After the door was closed and the jetbridge pulled, we noticed that the tug operator did not have a headset. He and another guide person were standing on the captain's side of the airplane waiting for hand signals. I did not know prior to this that they would not have a headset, so I had not briefed them on hand signals. I gave them the standard brake release signal and the standard pushback signal which they acknowledged. Just after they began to push us back, we felt the airplane shake. It felt like the nosewheel was sliding. The tug operator was looking toward the back of the airplane. I looked back and saw a truck up against the wingtip with obvious damage. I called the flight attendant to see if everyone was okay. She said everyone was fine, but later she told us that she had hit her head and had a headache. Apparently a garbage truck had backed into our wingtip after servicing a dumpster parked next to the airplane.

Original NASA ASRS Text

Title: DURING PUSHBACK FROM THE GATE AN EMJ FLT CREW HAS A COLLISION WITH A SVC VEHICLE WITH THE L WING AT LGA.

Narrative: WE WERE PARKED ON GATE. AFTER THE DOOR WAS CLOSED AND THE JETBRIDGE PULLED, WE NOTICED THAT THE TUG OPERATOR DID NOT HAVE A HEADSET. HE AND ANOTHER GUIDE PERSON WERE STANDING ON THE CAPT'S SIDE OF THE AIRPLANE WAITING FOR HAND SIGNALS. I DID NOT KNOW PRIOR TO THIS THAT THEY WOULD NOT HAVE A HEADSET, SO I HAD NOT BRIEFED THEM ON HAND SIGNALS. I GAVE THEM THE STANDARD BRAKE RELEASE SIGNAL AND THE STANDARD PUSHBACK SIGNAL WHICH THEY ACKNOWLEDGED. JUST AFTER THEY BEGAN TO PUSH US BACK, WE FELT THE AIRPLANE SHAKE. IT FELT LIKE THE NOSEWHEEL WAS SLIDING. THE TUG OPERATOR WAS LOOKING TOWARD THE BACK OF THE AIRPLANE. I LOOKED BACK AND SAW A TRUCK UP AGAINST THE WINGTIP WITH OBVIOUS DAMAGE. I CALLED THE FLT ATTENDANT TO SEE IF EVERYONE WAS OKAY. SHE SAID EVERYONE WAS FINE, BUT LATER SHE TOLD US THAT SHE HAD HIT HER HEAD AND HAD A HEADACHE. APPARENTLY A GARBAGE TRUCK HAD BACKED INTO OUR WINGTIP AFTER SVCING A DUMPSTER PARKED NEXT TO THE AIRPLANE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

During pushback from the gate an emj flight crew has a collision with a service vehicle with the left wing at lga.