Narrative:

Aircraft was at FL310 heading 280 degrees en route to mdw in the vicinity of cak in contact with ZOB on frequency 133.37. Encountered moderate turbulence and reported this to cleveland and requested a lower altitude. Controller acknowledged the call but did not advise of a lower altitude nor when same would be available. After second request for lower altitude with no resolution aircraft was slowed to .65 mach for the safety of passenger and cabin crew members. Shortly after the speed reduction, ATC asked what the speed was, and we acknowledged that it was .65 mach due to turbulence. At that time we were given a 180 degree heading (90 degrees off course) and the controller said 'you are last.' we then asked if we were going to the end of the line due to our speed reduction. The controller responded 'yes.' after several mins on the 180 degree heading we were given a left turn back on course (300 degree turn) I asked then for the controller's initials for his identity and was given a phone number to call instead. The vectors resulted in aircraft X arriving 13 mins late into mdw. Due to the short turn around at mdw no contact was made with ZOB. I feel that this controller was both uncooperative and unprofessional in this situation.

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Original NASA ASRS Text

Title: F100 FLT CREW AT FL310 IN ZOB AIRSPACE IS CONCERNED WITH ATC SVC REGARDING TURB AND SEQUENCING FOR MDW.

Narrative: ACFT WAS AT FL310 HEADING 280 DEGS ENRTE TO MDW IN THE VICINITY OF CAK IN CONTACT WITH ZOB ON FREQ 133.37. ENCOUNTERED MODERATE TURB AND RPTED THIS TO CLEVELAND AND REQUESTED A LOWER ALT. CTLR ACKNOWLEDGED THE CALL BUT DID NOT ADVISE OF A LOWER ALT NOR WHEN SAME WOULD BE AVAILABLE. AFTER SECOND REQUEST FOR LOWER ALT WITH NO RESOLUTION ACFT WAS SLOWED TO .65 MACH FOR THE SAFETY OF PAX AND CABIN CREW MEMBERS. SHORTLY AFTER THE SPD REDUCTION, ATC ASKED WHAT THE SPD WAS, AND WE ACKNOWLEDGED THAT IT WAS .65 MACH DUE TO TURB. AT THAT TIME WE WERE GIVEN A 180 DEG HDG (90 DEGS OFF COURSE) AND THE CTLR SAID 'YOU ARE LAST.' WE THEN ASKED IF WE WERE GOING TO THE END OF THE LINE DUE TO OUR SPD REDUCTION. THE CTLR RESPONDED 'YES.' AFTER SEVERAL MINS ON THE 180 DEG HDG WE WERE GIVEN A L TURN BACK ON COURSE (300 DEG TURN) I ASKED THEN FOR THE CTLR'S INITIALS FOR HIS IDENTITY AND WAS GIVEN A PHONE NUMBER TO CALL INSTEAD. THE VECTORS RESULTED IN ACFT X ARRIVING 13 MINS LATE INTO MDW. DUE TO THE SHORT TURN AROUND AT MDW NO CONTACT WAS MADE WITH ZOB. I FEEL THAT THIS CTLR WAS BOTH UNCOOPERATIVE AND UNPROFESSIONAL IN THIS SIT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.