A B767 flight crew inadvertently entered the wrong fuel load into the FMS. They didn't catch it whil...

Attributes
ACN	599601
Time
Date	200311
Day	Thu
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : jfk.airport
State Reference	NY
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B767 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
ASRS Report	599601
Person 2
Affiliation	company : air carrier
Function	flight crew : relief pilot flight crew : first officer
Qualification	pilot : instrument pilot : commercial pilot : multi engine
ASRS Report	599768
Events
Anomaly	non adherence : company policies non adherence : far non adherence : published procedure
Independent Detector	other other : 4
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance Aircraft
Primary Problem	Flight Crew Human Performance

Narrative:

While in cruise after departing jfk we received a query message from dispatch as to our actual fob for release. Release fuel for this flight was 88.0. Actual FBO at departure was 88.1. The fuel received by dispatch and load was showing 85.9. This fuel load was apparently entered into the FMS/ACARS by the first officer while fueling was still in progress and not correctly updated at departure. When we verified the fob in accordance with the checklist we had the wrong page displayed. We were looking at the calculated fuel page and it showed 88.1. We assumed that this was the fuel load transmitted to loads. We were significantly below planned takeoff weight for departure due to a drop in passenger/cargo. We failed to pick up on the fuel discrepancy on the closeout. We took off at maximum power due to excessively strong gusty winds at jfk and the takeoff was not impacted in the data we use because of the fuel discrepancy. 2 contributing factors to this error were the first officer inputing a fuel load without being aware that fueling was still in progress, or being aware of the release fuel. Also, proficiency at using the FMS ACARS was lacking due to only occasional use of equipped aircraft.

Original NASA ASRS Text

Title: A B767 FLT CREW INADVERTENTLY ENTERED THE WRONG FUEL LOAD INTO THE FMS. THEY DIDN'T CATCH IT WHILE RUNNING THE CHKLIST DUE TO LOOKING AT THE WRONG PAGE ON THE FMS.

Narrative: WHILE IN CRUISE AFTER DEPARTING JFK WE RECEIVED A QUERY MESSAGE FROM DISPATCH AS TO OUR ACTUAL FOB FOR RELEASE. RELEASE FUEL FOR THIS FLT WAS 88.0. ACTUAL FBO AT DEP WAS 88.1. THE FUEL RECEIVED BY DISPATCH AND LOAD WAS SHOWING 85.9. THIS FUEL LOAD WAS APPARENTLY ENTERED INTO THE FMS/ACARS BY THE FO WHILE FUELING WAS STILL IN PROGRESS AND NOT CORRECTLY UPDATED AT DEP. WHEN WE VERIFIED THE FOB IN ACCORDANCE WITH THE CHKLIST WE HAD THE WRONG PAGE DISPLAYED. WE WERE LOOKING AT THE CALCULATED FUEL PAGE AND IT SHOWED 88.1. WE ASSUMED THAT THIS WAS THE FUEL LOAD XMITTED TO LOADS. WE WERE SIGNIFICANTLY BELOW PLANNED TKOF WT FOR DEP DUE TO A DROP IN PAX/CARGO. WE FAILED TO PICK UP ON THE FUEL DISCREPANCY ON THE CLOSEOUT. WE TOOK OFF AT MAX PWR DUE TO EXCESSIVELY STRONG GUSTY WINDS AT JFK AND THE TKOF WAS NOT IMPACTED IN THE DATA WE USE BECAUSE OF THE FUEL DISCREPANCY. 2 CONTRIBUTING FACTORS TO THIS ERROR WERE THE FO INPUTING A FUEL LOAD WITHOUT BEING AWARE THAT FUELING WAS STILL IN PROGRESS, OR BEING AWARE OF THE RELEASE FUEL. ALSO, PROFICIENCY AT USING THE FMS ACARS WAS LACKING DUE TO ONLY OCCASIONAL USE OF EQUIPPED ACFT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B767 flight crew inadvertently entered the wrong fuel load into the FMS. They didn't catch it while running the checklist due to looking at the wrong page on the FMS.