37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 605996 |
Time | |
Date | 200401 |
Day | Tue |
Place | |
Locale Reference | airport : zzz.airport |
State Reference | US |
Environment | |
Flight Conditions | VMC |
Light | Daylight |
Aircraft 1 | |
Controlling Facilities | artcc : zzz.artcc |
Operator | common carrier : air carrier |
Make Model Name | B757 Undifferentiated or Other Model |
Operating Under FAR Part | Part 121 |
Flight Phase | cruise : level |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight attendant : on duty |
Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 5 |
Experience | flight attendant time airline total : 6 flight attendant time total : 6 flight attendant time type : 35 |
ASRS Report | 605996 |
Person 2 | |
Function | observation : passenger |
Events | |
Anomaly | cabin event : passenger misconduct non adherence : company policies non adherence : far non adherence : published procedure |
Independent Detector | other other : 1 |
Resolutory Action | other |
Consequence | other |
Supplementary | |
Problem Areas | Passenger Human Performance |
Primary Problem | Passenger Human Performance |
Narrative:
Passenger in main cabin was drinking and flirting with the all female cabin crew during their service. Passenger continued to get out of his seat (when seatbelt sign was on), hanging out in the back galley areas (after being told not to), and in general disturbing the flight attendant's service. Passenger, at one point, cornered one female flight attendant and tried to kiss her. After telling the passenger, 'no,' and pulling him back, flight attendant told me about it over the phone. I went back to passenger's seat and talked to him. I told him he was cut off from drinking and one more outburst, or not listening to the flight attendants, I would have him arrested in ZZZ. I feel alcohol definitely played a large part in this, as well as passenger's disregard of flight attendant's instructions. Passenger felt he was above the rules or they did not apply to him.
Original NASA ASRS Text
Title: A B757 FLT ATTENDANT RPTED ON A DRUNK PAX WHO CORNERED AND ATTEMPTED TO KISS A FLT ATTENDANT DURING THE BEVERAGE SVC DURING A FLT TO LAX.
Narrative: PAX IN MAIN CABIN WAS DRINKING AND FLIRTING WITH THE ALL FEMALE CABIN CREW DURING THEIR SVC. PAX CONTINUED TO GET OUT OF HIS SEAT (WHEN SEATBELT SIGN WAS ON), HANGING OUT IN THE BACK GALLEY AREAS (AFTER BEING TOLD NOT TO), AND IN GENERAL DISTURBING THE FLT ATTENDANT'S SVC. PAX, AT ONE POINT, CORNERED ONE FEMALE FLT ATTENDANT AND TRIED TO KISS HER. AFTER TELLING THE PAX, 'NO,' AND PULLING HIM BACK, FLT ATTENDANT TOLD ME ABOUT IT OVER THE PHONE. I WENT BACK TO PAX'S SEAT AND TALKED TO HIM. I TOLD HIM HE WAS CUT OFF FROM DRINKING AND ONE MORE OUTBURST, OR NOT LISTENING TO THE FLT ATTENDANTS, I WOULD HAVE HIM ARRESTED IN ZZZ. I FEEL ALCOHOL DEFINITELY PLAYED A LARGE PART IN THIS, AS WELL AS PAX'S DISREGARD OF FLT ATTENDANT'S INSTRUCTIONS. PAX FELT HE WAS ABOVE THE RULES OR THEY DID NOT APPLY TO HIM.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.