A B757 flight attendant reported that she overheard 2 intoxicated passenger, during boarding at svmi...

Attributes
ACN	612858
Time
Date	200212
Day	Fri
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : svmi.airport
State Reference	FO
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : preflight ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
ASRS Report	612858
Person 2
Affiliation	company : air carrier
Function	flight attendant : on duty oversight : flight attendant in charge
Events
Anomaly	cabin event : passenger contraband cabin event : passenger misconduct non adherence : published procedure non adherence : far non adherence : company policies
Independent Detector	other other : 1
Resolutory Action	other
Consequence	other
Supplementary
Problem Areas	Passenger Human Performance
Primary Problem	Passenger Human Performance

Narrative:

2 passenger, young men, boarded and took seats next to each other in coach. One of the passenger had a drink in his hand. They were being loud and rowdy -- speaking in spanish-only the whole time. #5 flight attendant was our spanish speaker (the only one on the crew that spoke spanish) and was listening to the 2 guys trying to organize some kind of demonstration to take place in the evening. Well after we were in the air, they planned to stand up and bang on the overhead bins. He approached the 2 men, advised that it will not be allowed or tolerated on the aircraft. The 2 men argued back. Other surrounding passenger then spoke up in defense of the 2 men as #5 flight attendant insisted that they behave or they will be removed. The argument only got bigger and heated. The #1 flight attendant came back, got involved, insisted the 2 men be taken off. They refused. We asked the captain for reinforcement. Neither of them wanted to come back and be involved. They (cockpit) called for security or police to come on board. Finally, I believe a customs agent came on and walked them off. Air marshals were on board but were not involved.

Original NASA ASRS Text

Title: A B757 FLT ATTENDANT RPTED THAT SHE OVERHEARD 2 INTOXICATED PAX, DURING BOARDING AT SVMI, PLOTTING AN INFLT DISTURBANCE. SHE AND THE OTHER FLT ATTENDANT WHO OVERHEARD THIS CONFRONTED THE PAX WHO WERE EVENTUALLY REMOVED FROM THE FLT.

Narrative: 2 PAX, YOUNG MEN, BOARDED AND TOOK SEATS NEXT TO EACH OTHER IN COACH. ONE OF THE PAX HAD A DRINK IN HIS HAND. THEY WERE BEING LOUD AND ROWDY -- SPEAKING IN SPANISH-ONLY THE WHOLE TIME. #5 FLT ATTENDANT WAS OUR SPANISH SPEAKER (THE ONLY ONE ON THE CREW THAT SPOKE SPANISH) AND WAS LISTENING TO THE 2 GUYS TRYING TO ORGANIZE SOME KIND OF DEMONSTRATION TO TAKE PLACE IN THE EVENING. WELL AFTER WE WERE IN THE AIR, THEY PLANNED TO STAND UP AND BANG ON THE OVERHEAD BINS. HE APCHED THE 2 MEN, ADVISED THAT IT WILL NOT BE ALLOWED OR TOLERATED ON THE ACFT. THE 2 MEN ARGUED BACK. OTHER SURROUNDING PAX THEN SPOKE UP IN DEFENSE OF THE 2 MEN AS #5 FLT ATTENDANT INSISTED THAT THEY BEHAVE OR THEY WILL BE REMOVED. THE ARGUMENT ONLY GOT BIGGER AND HEATED. THE #1 FLT ATTENDANT CAME BACK, GOT INVOLVED, INSISTED THE 2 MEN BE TAKEN OFF. THEY REFUSED. WE ASKED THE CAPT FOR REINFORCEMENT. NEITHER OF THEM WANTED TO COME BACK AND BE INVOLVED. THEY (COCKPIT) CALLED FOR SECURITY OR POLICE TO COME ON BOARD. FINALLY, I BELIEVE A CUSTOMS AGENT CAME ON AND WALKED THEM OFF. AIR MARSHALS WERE ON BOARD BUT WERE NOT INVOLVED.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B757 flight attendant reported that she overheard 2 intoxicated passenger, during boarding at svmi, plotting an in-flight disturbance. She and the other flight attendant who overheard this confronted the passenger who were eventually removed from the flight.