A B737-900 was dispatched in non compliance with an open log report not answered, in this case the a...

Attributes
ACN	622979
Time
Date	200407
Day	Fri
Place
Locale Reference	airport : zzz.airport
State Reference	US
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B737-900
Operating Under FAR Part	Part 121
Flight Phase	ground : maintenance ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	maintenance : lead technician
ASRS Report	622979
Person 2
Affiliation	company : air carrier
Function	maintenance : technician
Qualification	technician : powerplant technician : airframe
ASRS Report	622978
Events
Anomaly	aircraft equipment problem : critical maintenance problem : improper documentation non adherence : published procedure non adherence : far
Independent Detector	other other : 969
Consequence	other other
Factors
Maintenance	contributing factor : schedule pressure performance deficiency : non compliance with legal requirements performance deficiency : logbook entry
Supplementary
Problem Areas	Aircraft Maintenance Human Performance Chart Or Publication
Primary Problem	Maintenance Human Performance

Narrative:

Aircraft arrived in ZZZ as flight with write-up: information only-evaluation autoland successful. Aircraft technician (mr X) called me on the radio for advice. He read the write-up to me. Avionics technician (mr Y) responded to me that if it was stated as 'information only,' to sign it off as 'information noted: no maintenance required.' I passed this on to mr X. The avionics group says that they are notified in advance. The maintenance technicians are not lower WX minimum performance qualified and we do not normally get involved with upgrading the aircraft. Per the gpm, we are qualified to upgrade if the originating discrepancy has been cleared and the CAT deferral log page has been updated by specifying that a 'request evaluation autoland' is required. The normal procedure for upgrading an aircraft in ZZZ is accomplished by avionics technicians. This separation of duties by work groups has led to each group being unfamiliar with procedures that they never accomplish even though we are qualified to do so. On the advice that the write-up stated 'information only,' it did not require maintenance action, the write-up was signed off as such.

Original NASA ASRS Text

Title: A B737-900 WAS DISPATCHED IN NON COMPLIANCE WITH AN OPEN LOG RPT NOT ANSWERED, IN THIS CASE THE ACFT SHOULD HAVE BEEN UPGRADED TO AUTOLAND STATUS.

Narrative: ACFT ARRIVED IN ZZZ AS FLT WITH WRITE-UP: INFO ONLY-EVALUATION AUTOLAND SUCCESSFUL. ACFT TECHNICIAN (MR X) CALLED ME ON THE RADIO FOR ADVICE. HE READ THE WRITE-UP TO ME. AVIONICS TECHNICIAN (MR Y) RESPONDED TO ME THAT IF IT WAS STATED AS 'INFO ONLY,' TO SIGN IT OFF AS 'INFO NOTED: NO MAINT REQUIRED.' I PASSED THIS ON TO MR X. THE AVIONICS GROUP SAYS THAT THEY ARE NOTIFIED IN ADVANCE. THE MAINT TECHNICIANS ARE NOT LOWER WX MINIMUM PERFORMANCE QUALIFIED AND WE DO NOT NORMALLY GET INVOLVED WITH UPGRADING THE ACFT. PER THE GPM, WE ARE QUALIFIED TO UPGRADE IF THE ORIGINATING DISCREPANCY HAS BEEN CLRED AND THE CAT DEFERRAL LOG PAGE HAS BEEN UPDATED BY SPECIFYING THAT A 'REQUEST EVALUATION AUTOLAND' IS REQUIRED. THE NORMAL PROC FOR UPGRADING AN ACFT IN ZZZ IS ACCOMPLISHED BY AVIONICS TECHNICIANS. THIS SEPARATION OF DUTIES BY WORK GROUPS HAS LED TO EACH GROUP BEING UNFAMILIAR WITH PROCS THAT THEY NEVER ACCOMPLISH EVEN THOUGH WE ARE QUALIFIED TO DO SO. ON THE ADVICE THAT THE WRITE-UP STATED 'INFO ONLY,' IT DID NOT REQUIRE MAINT ACTION, THE WRITE-UP WAS SIGNED OFF AS SUCH.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B737-900 was dispatched in non compliance with an open log report not answered, in this case the aircraft should have been upgraded to autoland status.