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A passenger made physical contact with flight attendant following placement of pillows and blankets on his sports coat in an overhead bin.
| Attributes | |
| ACN | 636195 |
| Time | |
| Date | 200410 |
| Day | Fri |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | airport : tjsj.airport |
| State Reference | FO |
| Altitude | agl single value : 0 |
| Environment | |
| Light | Night |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | B757-200 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | ground : parked |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Experience | flight attendant time airline total : 30 flight attendant time total : 30 flight attendant time type : 10 |
| ASRS Report | 636195 |
| Person 2 | |
| Function | observation : passenger |
| Events | |
| Anomaly | cabin event : passenger misconduct |
| Independent Detector | other other : 1 |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Problem Areas | Passenger Human Performance Cabin Crew Human Performance |
| Primary Problem | Passenger Human Performance |
Narrative:
Placed blankets and pillow in what appeared to be an empty overhead bin. Passenger jumped out of his seat, grabbed a blanket and shoved me because his sport jacket was under all the pillows and blankets from my stowage of them. I unknowingly placed them on his jacket. Captain and first officer told him he could remain on board if he apologized to me. The first officer stood next to me when the man apologized.
Original NASA ASRS Text
Title: A PAX MADE PHYSICAL CONTACT WITH FLT ATTENDANT FOLLOWING PLACEMENT OF PILLOWS AND BLANKETS ON HIS SPORTS COAT IN AN OVERHEAD BIN.
Narrative: PLACED BLANKETS AND PILLOW IN WHAT APPEARED TO BE AN EMPTY OVERHEAD BIN. PAX JUMPED OUT OF HIS SEAT, GRABBED A BLANKET AND SHOVED ME BECAUSE HIS SPORT JACKET WAS UNDER ALL THE PILLOWS AND BLANKETS FROM MY STOWAGE OF THEM. I UNKNOWINGLY PLACED THEM ON HIS JACKET. CAPT AND FO TOLD HIM HE COULD REMAIN ON BOARD IF HE APOLOGIZED TO ME. THE FO STOOD NEXT TO ME WHEN THE MAN APOLOGIZED.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.