Seals were shipped by the vendor that were not separately packaged and dated. Seals were removed fro...

Attributes
ACN	674493
Time
Date	200510
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : zzz.airport
State Reference	US
Altitude	agl single value : 0
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	B757 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : maintenance
Person 1
Affiliation	company : air carrier
Function	other personnel other oversight : supervisor
ASRS Report	674493
Person 2
Affiliation	company : air carrier
Function	other personnel other
Events
Anomaly	aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : far non adherence : published procedure
Independent Detector	other other : 1
Resolutory Action	none taken : detected after the fact
Factors
Maintenance	contributing factor : non availability of parts performance deficiency : inspection performance deficiency : non compliance with legal requirements
Supplementary
Problem Areas	Aircraft Chart Or Publication Maintenance Human Performance
Primary Problem	Maintenance Human Performance

Narrative:

On jul/sun/05; 15 seals were received for stock. I noticed they were shipped from the vendor unprotected. Seals in stock must be separately packaged in sealed packs. I pulled the 15 seals from the bin; placed a note in the bin location that 15 were in my office due to quality assurance problem. I sent e-mail to inventory control analyst requesting we return them to the vendor for full credit. I have continued to e-mail inventory control trying to correct this problem. Last date of e-mail sent was sep/wed/05 and to date still have not received any instructions or return approval to return said seals to vendor. Last note oct/wed/05 at XR00; I noticed the seals had been removed from my desk. I started pulling up transactions to find what had become of the seals. At XA23 that morning; the priority desk had requested 16 each of the seals; to ship to ZZZ1 for aircraft XXX. The lead technician had removed them from my desk; after having read the note in the bin and shipped the seals. When the lead technician came in at XA30; I asked him about the parts. I called the priority desk for assistance and got none. I called for the phone number of the dock supervisor for aircraft XXX. I tried several times and got no answer. I suggested lead technician that he keep trying to contact the dock supervisor and get the seals returned. (The previous shift supervisor is mr X; next shift supervisor is mr Y.) when I came in to work today the lead technician had left me a note stating that at XA55 he had reached mr X to inform him of the problem. Mr X told him that he had looked at and felt the parts and they looked fine to him and he ok'ed their use. These seals have been sitting on my desk unprotected since july and we have no knowledge of how long they sat on the vendor shelf prior to shipping to us. Contacted dock supervision; my supervisor; my lead technician; chairman of stores. Seals were quarantined pending engineering evaluation.

Original NASA ASRS Text

Title: SEALS WERE SHIPPED BY THE VENDOR THAT WERE NOT SEPARATELY PACKAGED AND DATED. SEALS WERE REMOVED FROM INVENTORY; BUT WERE LATER SENT FOR USE IN AN ACFT. STORES SUPVR ATTEMPTED TO RETRIEVE SEALS.

Narrative: ON JUL/SUN/05; 15 SEALS WERE RECEIVED FOR STOCK. I NOTICED THEY WERE SHIPPED FROM THE VENDOR UNPROTECTED. SEALS IN STOCK MUST BE SEPARATELY PACKAGED IN SEALED PACKS. I PULLED THE 15 SEALS FROM THE BIN; PLACED A NOTE IN THE BIN LOCATION THAT 15 WERE IN MY OFFICE DUE TO QUALITY ASSURANCE PROB. I SENT E-MAIL TO INVENTORY CTL ANALYST REQUESTING WE RETURN THEM TO THE VENDOR FOR FULL CREDIT. I HAVE CONTINUED TO E-MAIL INVENTORY CTL TRYING TO CORRECT THIS PROB. LAST DATE OF E-MAIL SENT WAS SEP/WED/05 AND TO DATE STILL HAVE NOT RECEIVED ANY INSTRUCTIONS OR RETURN APPROVAL TO RETURN SAID SEALS TO VENDOR. LAST NOTE OCT/WED/05 AT XR00; I NOTICED THE SEALS HAD BEEN REMOVED FROM MY DESK. I STARTED PULLING UP TRANSACTIONS TO FIND WHAT HAD BECOME OF THE SEALS. AT XA23 THAT MORNING; THE PRIORITY DESK HAD REQUESTED 16 EACH OF THE SEALS; TO SHIP TO ZZZ1 FOR ACFT XXX. THE LEAD TECHNICIAN HAD REMOVED THEM FROM MY DESK; AFTER HAVING READ THE NOTE IN THE BIN AND SHIPPED THE SEALS. WHEN THE LEAD TECHNICIAN CAME IN AT XA30; I ASKED HIM ABOUT THE PARTS. I CALLED THE PRIORITY DESK FOR ASSISTANCE AND GOT NONE. I CALLED FOR THE PHONE NUMBER OF THE DOCK SUPVR FOR ACFT XXX. I TRIED SEVERAL TIMES AND GOT NO ANSWER. I SUGGESTED LEAD TECHNICIAN THAT HE KEEP TRYING TO CONTACT THE DOCK SUPVR AND GET THE SEALS RETURNED. (THE PREVIOUS SHIFT SUPVR IS MR X; NEXT SHIFT SUPVR IS MR Y.) WHEN I CAME IN TO WORK TODAY THE LEAD TECHNICIAN HAD LEFT ME A NOTE STATING THAT AT XA55 HE HAD REACHED MR X TO INFORM HIM OF THE PROB. MR X TOLD HIM THAT HE HAD LOOKED AT AND FELT THE PARTS AND THEY LOOKED FINE TO HIM AND HE OK'ED THEIR USE. THESE SEALS HAVE BEEN SITTING ON MY DESK UNPROTECTED SINCE JULY AND WE HAVE NO KNOWLEDGE OF HOW LONG THEY SAT ON THE VENDOR SHELF PRIOR TO SHIPPING TO US. CONTACTED DOCK SUPERVISION; MY SUPVR; MY LEAD TECHNICIAN; CHAIRMAN OF STORES. SEALS WERE QUARANTINED PENDING ENGINEERING EVALUATION.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Seals were shipped by the vendor that were not separately packaged and dated. Seals were removed from inventory; but were later sent for use in an aircraft. Stores supervisor attempted to retrieve seals.