Carj is damaged when captain releases brakes assuming ground crew had installed wheel chocks.

Attributes
ACN	693760
Time
Date	200604
Local Time Of Day	0601 To 1200
Place
Locale Reference	airport : avl.airport
State Reference	NC
Altitude	agl single value : 0
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Regional Jet CL65 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	ground : parked
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 230 flight time total : 12000 flight time type : 6000
ASRS Report	693760
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Events
Anomaly	ground encounters other non adherence : company policies other anomaly
Independent Detector	other other : 3
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Problem Areas	Flight Crew Human Performance Company
Primary Problem	Flight Crew Human Performance

Narrative:

Upon parking at avl the marshaller gave me the signal to stop. I stopped the aircraft and set the brake. The marshaller walked forward toward the aircraft and went out of my sight. Since the chocks were next to the aircraft parking spot; I assumed he was chocking the aircraft. I did not get the signal that the aircraft was chocked nor did I see the marshaller again. I assumed (ha ha) the aircraft was chocked. I read the checklist and released the brakes. Someone yelled that the aircraft was moving so I applied the brakes. There was a slight thud and I thought the aircraft nose tire hit the chock. I was then informed that the wing flap was damaged because we hit the baggage loading cart. The main cabin door was open and the people were up. I do not know if there were people on the stairs at the time. It is very clear to me now that the chocks were not in. The station manager informed me that the 3 forward ground personnel thought the other one had set the chocks. I also discovered that we park on an incline in avl. I estimate we rolled 3-4 ft. It is my fault for not ensuring the aircraft was chocked. I take the blame for that. One question -- why did 3 ground ramp personnel not chock an aircraft? Do they not have a game plan on who is to do what? Second; if we are going to park on such a slope; give the pilot some notice. Paint the ramp; have the station notify us; put something in the station notes.

Original NASA ASRS Text

Title: CARJ IS DAMAGED WHEN CAPT RELEASES BRAKES ASSUMING GND CREW HAD INSTALLED WHEEL CHOCKS.

Narrative: UPON PARKING AT AVL THE MARSHALLER GAVE ME THE SIGNAL TO STOP. I STOPPED THE ACFT AND SET THE BRAKE. THE MARSHALLER WALKED FORWARD TOWARD THE ACFT AND WENT OUT OF MY SIGHT. SINCE THE CHOCKS WERE NEXT TO THE ACFT PARKING SPOT; I ASSUMED HE WAS CHOCKING THE ACFT. I DID NOT GET THE SIGNAL THAT THE ACFT WAS CHOCKED NOR DID I SEE THE MARSHALLER AGAIN. I ASSUMED (HA HA) THE ACFT WAS CHOCKED. I READ THE CHKLIST AND RELEASED THE BRAKES. SOMEONE YELLED THAT THE ACFT WAS MOVING SO I APPLIED THE BRAKES. THERE WAS A SLIGHT THUD AND I THOUGHT THE ACFT NOSE TIRE HIT THE CHOCK. I WAS THEN INFORMED THAT THE WING FLAP WAS DAMAGED BECAUSE WE HIT THE BAGGAGE LOADING CART. THE MAIN CABIN DOOR WAS OPEN AND THE PEOPLE WERE UP. I DO NOT KNOW IF THERE WERE PEOPLE ON THE STAIRS AT THE TIME. IT IS VERY CLR TO ME NOW THAT THE CHOCKS WERE NOT IN. THE STATION MGR INFORMED ME THAT THE 3 FORWARD GND PERSONNEL THOUGHT THE OTHER ONE HAD SET THE CHOCKS. I ALSO DISCOVERED THAT WE PARK ON AN INCLINE IN AVL. I ESTIMATE WE ROLLED 3-4 FT. IT IS MY FAULT FOR NOT ENSURING THE ACFT WAS CHOCKED. I TAKE THE BLAME FOR THAT. ONE QUESTION -- WHY DID 3 GROUND RAMP PERSONNEL NOT CHOCK AN ACFT? DO THEY NOT HAVE A GAME PLAN ON WHO IS TO DO WHAT? SECOND; IF WE ARE GOING TO PARK ON SUCH A SLOPE; GIVE THE PLT SOME NOTICE. PAINT THE RAMP; HAVE THE STATION NOTIFY US; PUT SOMETHING IN THE STATION NOTES.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.