Narrative:

Sjc is using runway 30R/12L as a taxiway. This is only one of many confused pilots as to the procedure. Air carrier X needed to be sequenced with other outbound aircraft for taxi but switched to local frequency just off the gate. Dispatch says it is company policy to be on local frequency when on a runway. However; sjc has runway 30R/12L notamed closed with another NOTAM it is now a taxiway. Continued confusion from pilots. Sjc management is slow to respond; says controllers must continue to educate. Proper airport markings are needed before something bad happens!

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Original NASA ASRS Text

Title: SJC CTLR EXPRESSED CONCERN REGARDING UTILIZATION OF A CLOSED RWY FOR TAXI AND THE APPROPRIATE FREQ TO USE.

Narrative: SJC IS USING RWY 30R/12L AS A TXWY. THIS IS ONLY ONE OF MANY CONFUSED PLTS AS TO THE PROC. ACR X NEEDED TO BE SEQUENCED WITH OTHER OUTBOUND ACFT FOR TAXI BUT SWITCHED TO LCL FREQ JUST OFF THE GATE. DISPATCH SAYS IT IS COMPANY POLICY TO BE ON LCL FREQ WHEN ON A RWY. HOWEVER; SJC HAS RWY 30R/12L NOTAMED CLOSED WITH ANOTHER NOTAM IT IS NOW A TXWY. CONTINUED CONFUSION FROM PLTS. SJC MGMNT IS SLOW TO RESPOND; SAYS CTLRS MUST CONTINUE TO EDUCATE. PROPER ARPT MARKINGS ARE NEEDED BEFORE SOMETHING BAD HAPPENS!

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.