Narrative:

When we closed up the forward door; I noticed the lights on for the cargo door. I asked ground personnel to check it. They said it looked ok. I told them we had lights on the door panel and also the flight deck that showed it not locked. They opened and closed it and the lights went out. I asked them if they checked the door lights after they close cargo door and the answer was a mumble. We taxied out to depart runway 8 and just as we got to the runway operations called and said don't take off. As it turned out; all the igloos were 1 position off and there was an extra one in the #1 position. They had loaded a #9 igloo that we were not aware of then the original #8. So the original igloos were all 1 position forward. New numbers 9 not 8 igloos old new zero fuel weight 89.9 92.7 takeoff weight 109.0 111.8 center of gravity 12.6 .95 it was still within center of gravity but we were 2800 pounds heavy. Because it all has to be done by hand; it took 15-20 mins to rework the numbers. When talking to operations she said she had given the ground crew the load sheet and it wasn't until after we pushed that she was informed of the change. I will try to watch the loading in the future; but that isn't always possible. We need to get the computer loading program fixed so that they don't have to do it by hand; freight needs to train better on the importance of getting changes to operations quicker.

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Original NASA ASRS Text

Title: A COMMERCIAL TRANSPORT DEPARTING JNU HAD TO DELAY TKOF WHILE LOAD PLANNING CORRECTED SOME ERRORS IN THEIR ORIGINAL CALCULATIONS.

Narrative: WHEN WE CLOSED UP THE FORWARD DOOR; I NOTICED THE LIGHTS ON FOR THE CARGO DOOR. I ASKED GND PERSONNEL TO CHK IT. THEY SAID IT LOOKED OK. I TOLD THEM WE HAD LIGHTS ON THE DOOR PANEL AND ALSO THE FLT DECK THAT SHOWED IT NOT LOCKED. THEY OPENED AND CLOSED IT AND THE LIGHTS WENT OUT. I ASKED THEM IF THEY CHKED THE DOOR LIGHTS AFTER THEY CLOSE CARGO DOOR AND THE ANSWER WAS A MUMBLE. WE TAXIED OUT TO DEPART RWY 8 AND JUST AS WE GOT TO THE RWY OPS CALLED AND SAID DON'T TAKE OFF. AS IT TURNED OUT; ALL THE IGLOOS WERE 1 POS OFF AND THERE WAS AN EXTRA ONE IN THE #1 POS. THEY HAD LOADED A #9 IGLOO THAT WE WERE NOT AWARE OF THEN THE ORIGINAL #8. SO THE ORIGINAL IGLOOS WERE ALL 1 POS FORWARD. NEW NUMBERS 9 NOT 8 IGLOOS OLD NEW ZERO FUEL WT 89.9 92.7 TKOF WT 109.0 111.8 CTR OF GRAVITY 12.6 .95 IT WAS STILL WITHIN CTR OF GRAVITY BUT WE WERE 2800 LBS HVY. BECAUSE IT ALL HAS TO BE DONE BY HAND; IT TOOK 15-20 MINS TO REWORK THE NUMBERS. WHEN TALKING TO OPS SHE SAID SHE HAD GIVEN THE GND CREW THE LOAD SHEET AND IT WASN'T UNTIL AFTER WE PUSHED THAT SHE WAS INFORMED OF THE CHANGE. I WILL TRY TO WATCH THE LOADING IN THE FUTURE; BUT THAT ISN'T ALWAYS POSSIBLE. WE NEED TO GET THE COMPUTER LOADING PROGRAM FIXED SO THAT THEY DON'T HAVE TO DO IT BY HAND; FREIGHT NEEDS TO TRAIN BETTER ON THE IMPORTANCE OF GETTING CHANGES TO OPS QUICKER.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.