37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Attributes | |
ACN | 711970 |
Time | |
Date | 200610 |
Local Time Of Day | 0001 To 0600 |
Place | |
Locale Reference | airport : ord.airport |
State Reference | IL |
Altitude | agl single value : 0 |
Environment | |
Weather Elements | Thunderstorm |
Aircraft 1 | |
Operator | common carrier : air carrier |
Make Model Name | B767-300 and 300 ER |
Operating Under FAR Part | Part 121 |
Flight Phase | ground : parked |
Flight Plan | IFR |
Person 1 | |
Affiliation | company : air carrier |
Function | flight crew : relief pilot |
Experience | flight time last 90 days : 160 flight time total : 11000 flight time type : 3000 |
ASRS Report | 711970 |
Person 2 | |
Affiliation | company : air carrier |
Function | other personnel other |
Events | |
Anomaly | non adherence : company policies non adherence : far non adherence : published procedure |
Independent Detector | other flight crewa |
Resolutory Action | other |
Supplementary | |
Problem Areas | Company |
Primary Problem | Company |
Narrative:
During preflight after long delay due to WX and ramp personnel off ramp due to thunderstorms/lightning; started walkaround saw fueler under wing. Part way through walkaround lightning began flashing overhead with thunder (lit up sky overhead). I asked fueler if he intended on fueling as we had over 100 passenger on board. He stated that he'd been told by the ramp controller to begin fueling. I asked him what the rules were about fueling with lightning present. He said not allowed but even so he'd been ordered to do it. I told him to do the safest thing and returned to the jetway until the walkaround could be safely accomplished. The ramp controller called the captain. Wanted to know if I'd told the fueler not to fuel. He told them no that I'd expressed concerns about the situation. At XA15L; I called the ramp controller. Asked her who made the decision to fuel us while there was lightning present. Said she did. I asked her why. She said they had to rely on their computer which told them when lightning was within 25 mi. All this while; lightning was flashing overhead with thunder. When a particularly large bolt flashed with thunder I asked her if she was in the ramp tower. She said yes. I asked her if she saw that. She said yes. I asked her if she thought this was a safe operation. She said 'we have to rely on our equipment.' I asked her again if it was a safe situation. She said; 'no; go ahead and write it up; nothing's going to change here until someone does.' the fueler was placed in a very difficult situation and we felt the pressure to get the aircraft out before crew legalities became a problem. Led to poor decisions and unsafe fueling operations.
Original NASA ASRS Text
Title: B767-300 FO QUESTIONS WISDOM OF FUELING DURING ELECTRICAL STORM.
Narrative: DURING PREFLT AFTER LONG DELAY DUE TO WX AND RAMP PERSONNEL OFF RAMP DUE TO TSTMS/LIGHTNING; STARTED WALKAROUND SAW FUELER UNDER WING. PART WAY THROUGH WALKAROUND LIGHTNING BEGAN FLASHING OVERHEAD WITH THUNDER (LIT UP SKY OVERHEAD). I ASKED FUELER IF HE INTENDED ON FUELING AS WE HAD OVER 100 PAX ON BOARD. HE STATED THAT HE'D BEEN TOLD BY THE RAMP CTLR TO BEGIN FUELING. I ASKED HIM WHAT THE RULES WERE ABOUT FUELING WITH LIGHTNING PRESENT. HE SAID NOT ALLOWED BUT EVEN SO HE'D BEEN ORDERED TO DO IT. I TOLD HIM TO DO THE SAFEST THING AND RETURNED TO THE JETWAY UNTIL THE WALKAROUND COULD BE SAFELY ACCOMPLISHED. THE RAMP CTLR CALLED THE CAPT. WANTED TO KNOW IF I'D TOLD THE FUELER NOT TO FUEL. HE TOLD THEM NO THAT I'D EXPRESSED CONCERNS ABOUT THE SITUATION. AT XA15L; I CALLED THE RAMP CTLR. ASKED HER WHO MADE THE DECISION TO FUEL US WHILE THERE WAS LIGHTNING PRESENT. SAID SHE DID. I ASKED HER WHY. SHE SAID THEY HAD TO RELY ON THEIR COMPUTER WHICH TOLD THEM WHEN LIGHTNING WAS WITHIN 25 MI. ALL THIS WHILE; LIGHTNING WAS FLASHING OVERHEAD WITH THUNDER. WHEN A PARTICULARLY LARGE BOLT FLASHED WITH THUNDER I ASKED HER IF SHE WAS IN THE RAMP TWR. SHE SAID YES. I ASKED HER IF SHE SAW THAT. SHE SAID YES. I ASKED HER IF SHE THOUGHT THIS WAS A SAFE OP. SHE SAID 'WE HAVE TO RELY ON OUR EQUIP.' I ASKED HER AGAIN IF IT WAS A SAFE SITUATION. SHE SAID; 'NO; GO AHEAD AND WRITE IT UP; NOTHING'S GOING TO CHANGE HERE UNTIL SOMEONE DOES.' THE FUELER WAS PLACED IN A VERY DIFFICULT SITUATION AND WE FELT THE PRESSURE TO GET THE ACFT OUT BEFORE CREW LEGALITIES BECAME A PROB. LED TO POOR DECISIONS AND UNSAFE FUELING OPS.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.