Crew departing las has verbal confrontation with departure controller.

Attributes
ACN	716003
Time
Date	200611
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : las.airport
State Reference	NV
Altitude	msl single value : 6000
Environment
Flight Conditions	VMC
Light	Dusk
Aircraft 1
Controlling Facilities	tracon : l30.tracon tower : cle.tower
Operator	general aviation : corporate
Make Model Name	Any Unknown or Unlisted Aircraft Manufacturer
Operating Under FAR Part	Part 91
Flight Phase	climbout : initial
Route In Use	departure sid : prfum
Flight Plan	IFR
Person 1
Affiliation	company : corporate
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 90 flight time total : 30000 flight time type : 2000
ASRS Report	716003
Person 2
Affiliation	company : corporate
Function	flight crew : first officer
Events
Anomaly	aircraft equipment problem : less severe non adherence : published procedure other spatial deviation
Independent Detector	other controllera other flight crewa
Resolutory Action	flight crew : returned to intended or assigned course flight crew : overcame equipment problem
Supplementary
Problem Areas	Aircraft Flight Crew Human Performance ATC Human Performance
Primary Problem	Ambiguous

Narrative:

The assigned runway was runway 19R prfum SID. After takeoff; the tower did not give me the usual handoff to departure control. Well into the initial climb; I asked the tower if he wanted me to change over to departure control. The las vegas tower acknowledged the error and directed me to switch to departure control. During this time period there was a momentary loss of FMS display. My initial contact with departure control was made. The controller's demeanor was immediately defensive. I believe we assumed the late handoff was due to a failure on my part. The controller appeared stressed. Both in accusatory and demeaning phrases he made less than professional comments. The initial failure of the tower to complete a timely handoff to departure control was the catalyst to this incident. Heavy traffic load and momentary equipment loss led an overworked controller to momentarily lose his professionalism. Perhaps additional supervisory staffing could recognize these situations and step in to assist. Departures could have been delayed and overworked controllers given breaks.

Original NASA ASRS Text

Title: CREW DEPARTING LAS HAS VERBAL CONFRONTATION WITH DEP CTLR.

Narrative: THE ASSIGNED RWY WAS RWY 19R PRFUM SID. AFTER TKOF; THE TWR DID NOT GIVE ME THE USUAL HDOF TO DEP CTL. WELL INTO THE INITIAL CLB; I ASKED THE TWR IF HE WANTED ME TO CHANGE OVER TO DEP CTL. THE LAS VEGAS TWR ACKNOWLEDGED THE ERROR AND DIRECTED ME TO SWITCH TO DEP CTL. DURING THIS TIME PERIOD THERE WAS A MOMENTARY LOSS OF FMS DISPLAY. MY INITIAL CONTACT WITH DEP CTL WAS MADE. THE CTLR'S DEMEANOR WAS IMMEDIATELY DEFENSIVE. I BELIEVE WE ASSUMED THE LATE HDOF WAS DUE TO A FAILURE ON MY PART. THE CTLR APPEARED STRESSED. BOTH IN ACCUSATORY AND DEMEANING PHRASES HE MADE LESS THAN PROFESSIONAL COMMENTS. THE INITIAL FAILURE OF THE TWR TO COMPLETE A TIMELY HDOF TO DEP CTL WAS THE CATALYST TO THIS INCIDENT. HVY TFC LOAD AND MOMENTARY EQUIP LOSS LED AN OVERWORKED CTLR TO MOMENTARILY LOSE HIS PROFESSIONALISM. PERHAPS ADDITIONAL SUPERVISORY STAFFING COULD RECOGNIZE THESE SITUATIONS AND STEP IN TO ASSIST. DEPS COULD HAVE BEEN DELAYED AND OVERWORKED CTLRS GIVEN BREAKS.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.