B767-300 captain comments on dissatisfaction with south american ATC and dysfunction of all forms of...

Attributes
ACN	721455
Time
Date	200612
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : zzzz.artcc
State Reference	FO
Altitude	msl single value : 32000
Environment
Weather Elements	Thunderstorm
Aircraft 1
Controlling Facilities	artcc : zzzz.artcc
Operator	common carrier : air carrier
Make Model Name	B767-300 and 300 ER
Operating Under FAR Part	Part 121
Flight Phase	cruise : level
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Experience	flight time last 90 days : 200 flight time total : 18000 flight time type : 4000
ASRS Report	721455
Events
Anomaly	non adherence : published procedure
Independent Detector	other flight crewa
Resolutory Action	none taken : unable
Consequence	other
Supplementary
Problem Areas	Company Flight Crew Human Performance ATC Facility ATC Human Performance Aircraft Airspace Structure
Primary Problem	Ambiguous

Narrative:

Again no communication offered by ATC brasilia and amazonica. 2 clearance limits get reached and no communication. No next sector available on frequency instructed to contact. This junk aircraft has the usual months old no satcom problems; see numerous mrm and aml history. HF useless that far inland in south america with no response from published frequencys despite getting 'ldoc' SELCAL check ok near the coast of sao paulo before starting flight well inland. ACARS dropping offline with VHF only available for it to operate. Notified dispatch; several communication tries to dispatch fail on satcom. 'Ldoc' useless inland. All communication frequencys tried. Transponder 7600 and 121.5 used twice; no response 121.5. Second time 123.45 ok many mi later of no communication with relay from another air carrier frequencys to call equal no response. The usual south america communication disaster in countries that throw people in jail for incompetent ATC services. Garbage thrown on the back of the PIC with everyone profiting from PIC risk to license and jail. Incompetence; getting worse by the day and I have been flying south american since 1974.

Original NASA ASRS Text

Title: B767-300 CAPT COMMENTS ON DISSATISFACTION WITH SOUTH AMERICAN ATC AND DYSFUNCTION OF ALL FORMS OF COM WITHIN THE CONTINENT.

Narrative: AGAIN NO COM OFFERED BY ATC BRASILIA AND AMAZONICA. 2 CLRNC LIMITS GET REACHED AND NO COM. NO NEXT SECTOR AVAILABLE ON FREQ INSTRUCTED TO CONTACT. THIS JUNK ACFT HAS THE USUAL MONTHS OLD NO SATCOM PROBS; SEE NUMEROUS MRM AND AML HISTORY. HF USELESS THAT FAR INLAND IN SOUTH AMERICA WITH NO RESPONSE FROM PUBLISHED FREQS DESPITE GETTING 'LDOC' SELCAL CHK OK NEAR THE COAST OF SAO PAULO BEFORE STARTING FLT WELL INLAND. ACARS DROPPING OFFLINE WITH VHF ONLY AVAILABLE FOR IT TO OPERATE. NOTIFIED DISPATCH; SEVERAL COM TRIES TO DISPATCH FAIL ON SATCOM. 'LDOC' USELESS INLAND. ALL COM FREQS TRIED. XPONDER 7600 AND 121.5 USED TWICE; NO RESPONSE 121.5. SECOND TIME 123.45 OK MANY MI LATER OF NO COM WITH RELAY FROM ANOTHER ACR FREQS TO CALL EQUAL NO RESPONSE. THE USUAL SOUTH AMERICA COM DISASTER IN COUNTRIES THAT THROW PEOPLE IN JAIL FOR INCOMPETENT ATC SVCS. GARBAGE THROWN ON THE BACK OF THE PIC WITH EVERYONE PROFITING FROM PIC RISK TO LICENSE AND JAIL. INCOMPETENCE; GETTING WORSE BY THE DAY AND I HAVE BEEN FLYING SOUTH AMERICAN SINCE 1974.

Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

B767-300 captain comments on dissatisfaction with south american ATC and dysfunction of all forms of communication within the continent.