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A B737-700 departed with 5 passenger weight and balance manifest when the actual passenger count was 45.
| Attributes | |
| ACN | 726238 |
| Time | |
| Date | 200702 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | msl single value : 37000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B737-700 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Experience | flight time last 90 days : 254 |
| ASRS Report | 726238 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Events | |
| Anomaly | non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | other other : 3 |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | Company |
| Primary Problem | Company |
Narrative:
Gate agent gave the flight crew the load sheet with an error; listing the number of passenger as 5 instead of 45. Neither the captain nor first officer noticed the error. In cruise flight dispatch sent new ZFW and gwt via ACARS. The new numbers were entered into the FMC and opc for new landing data. I will give a more thorough check of the load sheet against what is on the napkin. Load sheet listed 5 passenger when there was 45 passenger.
Original NASA ASRS Text
Title: A B737-700 DEPARTED WITH 5 PAX WT AND BALANCE MANIFEST WHEN THE ACTUAL PAX COUNT WAS 45.
Narrative: GATE AGENT GAVE THE FLT CREW THE LOAD SHEET WITH AN ERROR; LISTING THE NUMBER OF PAX AS 5 INSTEAD OF 45. NEITHER THE CAPT NOR FO NOTICED THE ERROR. IN CRUISE FLT DISPATCH SENT NEW ZFW AND GWT VIA ACARS. THE NEW NUMBERS WERE ENTERED INTO THE FMC AND OPC FOR NEW LNDG DATA. I WILL GIVE A MORE THOROUGH CHK OF THE LOAD SHEET AGAINST WHAT IS ON THE NAPKIN. LOAD SHEET LISTED 5 PAX WHEN THERE WAS 45 PAX.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.