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An airbus A-340 aircraft customer radome was repaired and painted without the proper authority or documents from the customer; the FBO receiving inspection and the mechanics working the radome.
| Attributes | |
| ACN | 747975 |
| Time | |
| Date | 200707 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Altitude | agl single value : 0 |
| Aircraft 1 | |
| Make Model Name | A340 |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 747975 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | maintenance : technician |
| ASRS Report | 747976 |
| Events | |
| Anomaly | aircraft equipment problem : critical maintenance problem : improper documentation maintenance problem : improper maintenance non adherence : far non adherence : published procedure non adherence : company policies |
| Independent Detector | aircraft equipment other aircraft equipment : customer radome damage |
| Resolutory Action | none taken : detected after the fact |
| Consequence | other |
| Factors | |
| Maintenance | contributing factor : engineering procedure contributing factor : briefing performance deficiency : inspection performance deficiency : non compliance with legal requirements performance deficiency : repair |
| Supplementary | |
| Problem Areas | Maintenance Human Performance Company Aircraft |
| Primary Problem | Company |
Narrative:
A radome from company X for an airbus A340 was brought in to the shop. The supervisor told us to start working the A340 radome. We were told the customer wanted the 2 holes repaired and that was all. The customer was going to put the part into service and that our engineering was going to give us the repair for the 2 holes. Engineering looked at the part and instructed us how he wanted it repaired. We repaired it to his instruction. Three days later; the lead mechanic told us that the part was brought in to the building not using the proper far 145 procedures. Supplemental information from acn 747976: a radome (A340) was brought into our shop and repaired without the proper authority/authorized from the customer or a qa receiving inspection per the inspection manual for 145 work. Supplemental information from acn 747996: I was instructed to paint an A340 radome by my supervisor; without any knowledge of the proper authority/authorized or shop order calling out the proper procedures; authority/authorized; material.
Original NASA ASRS Text
Title: AN AIRBUS A-340 ACFT CUSTOMER RADOME WAS REPAIRED AND PAINTED WITHOUT THE PROPER AUTHORITY OR DOCUMENTS FROM THE CUSTOMER; THE FBO RECEIVING INSPECTION AND THE MECHANICS WORKING THE RADOME.
Narrative: A RADOME FROM COMPANY X FOR AN AIRBUS A340 WAS BROUGHT IN TO THE SHOP. THE SUPVR TOLD US TO START WORKING THE A340 RADOME. WE WERE TOLD THE CUSTOMER WANTED THE 2 HOLES REPAIRED AND THAT WAS ALL. THE CUSTOMER WAS GOING TO PUT THE PART INTO SVC AND THAT OUR ENGINEERING WAS GOING TO GIVE US THE REPAIR FOR THE 2 HOLES. ENGINEERING LOOKED AT THE PART AND INSTRUCTED US HOW HE WANTED IT REPAIRED. WE REPAIRED IT TO HIS INSTRUCTION. THREE DAYS LATER; THE LEAD MECH TOLD US THAT THE PART WAS BROUGHT IN TO THE BUILDING NOT USING THE PROPER FAR 145 PROCS. SUPPLEMENTAL INFO FROM ACN 747976: A RADOME (A340) WAS BROUGHT INTO OUR SHOP AND REPAIRED WITHOUT THE PROPER AUTH FROM THE CUSTOMER OR A QA RECEIVING INSPECTION PER THE INSPECTION MANUAL FOR 145 WORK. SUPPLEMENTAL INFO FROM ACN 747996: I WAS INSTRUCTED TO PAINT AN A340 RADOME BY MY SUPVR; WITHOUT ANY KNOWLEDGE OF THE PROPER AUTH OR SHOP ORDER CALLING OUT THE PROPER PROCS; AUTH; MATERIAL.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.