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ZMA controller voiced concern regarding commercial radio's failure to provide appropriate instructions to oceanic traffic reference frequency changes.
| Attributes | |
| ACN | 767466 |
| Time | |
| Date | 200712 |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | navaid : gtk.vortac |
| State Reference | FO |
| Altitude | msl single value : 40000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | artcc : zma.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B747-400 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Route In Use | enroute airway : b891.airway |
| Flight Plan | IFR |
| Aircraft 2 | |
| Controlling Facilities | artcc : zma.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | A330 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Route In Use | enroute airway : b891.airway |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : non radar controller : radar |
| Experience | controller limited radar : 19 controller non radar : 19 controller radar : 19 controller time certified in position1 : 19 flight time total : 300 |
| ASRS Report | 767466 |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : anomaly accepted |
| Supplementary | |
| Problem Areas | FAA |
| Primary Problem | FAA |
Narrative:
Numerous aircraft transitioning from new york and san juan oceanic/watrs airspace are not contacting ZMA prior to entering the ZMA fir/cta. Aircraft are not receiving instructions from commercial radio on when and where to contact ZMA. This leads to operrors and deviations because 'pilots' only follow contact instructions when transitions from oceanic/watrs to domestic airspace. Commercial radio needs to follow the contact instructions for the full route of flight and not just segments. Both aircraft were on B891 and should have contacted ZMA 10 mi prior to the boundary; their instructions where to contact san juan at 22N; a point where san juan cenrap is unable to contact aircraft via VHF radios. Both times ZMA had to contact commercial radio and request aircraft contact on proper frequency.
Original NASA ASRS Text
Title: ZMA CTLR VOICED CONCERN REGARDING COMMERCIAL RADIO'S FAILURE TO PROVIDE APPROPRIATE INSTRUCTIONS TO OCEANIC TFC REF FREQ CHANGES.
Narrative: NUMEROUS ACFT TRANSITIONING FROM NEW YORK AND SAN JUAN OCEANIC/WATRS AIRSPACE ARE NOT CONTACTING ZMA PRIOR TO ENTERING THE ZMA FIR/CTA. ACFT ARE NOT RECEIVING INSTRUCTIONS FROM COMMERCIAL RADIO ON WHEN AND WHERE TO CONTACT ZMA. THIS LEADS TO OPERRORS AND DEVS BECAUSE 'PLTS' ONLY FOLLOW CONTACT INSTRUCTIONS WHEN TRANSITIONS FROM OCEANIC/WATRS TO DOMESTIC AIRSPACE. COMMERCIAL RADIO NEEDS TO FOLLOW THE CONTACT INSTRUCTIONS FOR THE FULL RTE OF FLT AND NOT JUST SEGMENTS. BOTH ACFT WERE ON B891 AND SHOULD HAVE CONTACTED ZMA 10 MI PRIOR TO THE BOUNDARY; THEIR INSTRUCTIONS WHERE TO CONTACT SAN JUAN AT 22N; A POINT WHERE SAN JUAN CENRAP IS UNABLE TO CONTACT ACFT VIA VHF RADIOS. BOTH TIMES ZMA HAD TO CONTACT COMMERCIAL RADIO AND REQUEST ACFT CONTACT ON PROPER FREQ.
Data retrieved from NASA's ASRS site as of January 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.