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A B767 flight attendant reports that her aircraft diverted to an enroute airport following the loss of its generators at cruise. An emergency was declared.
| Attributes | |
| ACN | 779397 |
| Time | |
| Date | 200803 |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : zzz.airport |
| State Reference | US |
| Aircraft 1 | |
| Controlling Facilities | artcc : zzz.artcc |
| Operator | common carrier : air carrier |
| Make Model Name | B767 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | cruise : level |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight attendant : on duty |
| Qualification | flight attendant : currently qualified flight attendant aircraft qualified on : 2 |
| Experience | flight attendant time airline total : 23 flight attendant time total : 23 flight attendant time type : 100 |
| ASRS Report | 779937 |
| Events | |
| Anomaly | aircraft equipment problem : critical |
| Independent Detector | other other : 1 |
| Resolutory Action | flight crew : declared emergency flight crew : landed in emergency condition |
| Consequence | other |
| Supplementary | |
| Problem Areas | Aircraft |
| Primary Problem | Aircraft |
Narrative:
While working flight in the business class cabin; I was informed by the purser that we 'lost our generators' and would be making an unscheduled landing in ZZZ. I was also informed by several of my business class passenger that their power ports were inoperative. We had a smooth landing and were met by fire department equipment on the runway. We did not need to evacuate/evacuation by slides. Deplaning was normal via jetbridge. The aircraft was taken OTS and we were scheduled to continue on to jfk on another B767 that was ferried in.
Original NASA ASRS Text
Title: A B767 FA REPORTS THAT HER ACFT DIVERTED TO AN ENROUTE ARPT FOLLOWING THE LOSS OF ITS GENERATORS AT CRUISE. AN EMER WAS DECLARED.
Narrative: WHILE WORKING FLT IN THE BUSINESS CLASS CABIN; I WAS INFORMED BY THE PURSER THAT WE 'LOST OUR GENERATORS' AND WOULD BE MAKING AN UNSCHEDULED LNDG IN ZZZ. I WAS ALSO INFORMED BY SEVERAL OF MY BUSINESS CLASS PAX THAT THEIR PWR PORTS WERE INOP. WE HAD A SMOOTH LNDG AND WERE MET BY FIRE DEPT EQUIP ON THE RWY. WE DID NOT NEED TO EVAC BY SLIDES. DEPLANING WAS NORMAL VIA JETBRIDGE. THE ACFT WAS TAKEN OTS AND WE WERE SCHEDULED TO CONTINUE ON TO JFK ON ANOTHER B767 THAT WAS FERRIED IN.
Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.