Narrative:

During en route phase of flight dispatch informed by crew that filed flight plan showed SHNON1 STAR into iad but current one is SHNON2. Looked in arrival database for iad and all arrs showing this STAR show SHNON2. Do not know how computer was able to select the incorrect version of the STAR since it does not appear in the database. This was the original filed flight plan/release #1 as planned by shift before I took over so no forward flight planning was used (ie; the route was not specifically built by the dispatcher; computer selected it from the get-go). So somehow it selected it from an old database or something. We as dispatchers are expecting the automation to select arrs from the database. This needs to be addressed.

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Original NASA ASRS Text

Title: AN ACR DISPATCHER REPORTS A FLT CREW DISCOVERED AN OUT OF DATE ARR IN THEIR FLT PLAN. THE FLT PLAN WAS CORRECTED BUT THE FILED FLT PLAN SOFTWARE NEEDS TO BE WATCHED.

Narrative: DURING ENRTE PHASE OF FLT DISPATCH INFORMED BY CREW THAT FILED FLT PLAN SHOWED SHNON1 STAR INTO IAD BUT CURRENT ONE IS SHNON2. LOOKED IN ARR DATABASE FOR IAD AND ALL ARRS SHOWING THIS STAR SHOW SHNON2. DO NOT KNOW HOW COMPUTER WAS ABLE TO SELECT THE INCORRECT VERSION OF THE STAR SINCE IT DOES NOT APPEAR IN THE DATABASE. THIS WAS THE ORIGINAL FILED FLT PLAN/RELEASE #1 AS PLANNED BY SHIFT BEFORE I TOOK OVER SO NO FORWARD FLT PLANNING WAS USED (IE; THE RTE WAS NOT SPECIFICALLY BUILT BY THE DISPATCHER; COMPUTER SELECTED IT FROM THE GET-GO). SO SOMEHOW IT SELECTED IT FROM AN OLD DATABASE OR SOMETHING. WE AS DISPATCHERS ARE EXPECTING THE AUTOMATION TO SELECT ARRS FROM THE DATABASE. THIS NEEDS TO BE ADDRESSED.

Data retrieved from NASA's ASRS site as of May 2009 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.