Narrative:

We blocked in at zspd. The biohazard guys came on and found that a young boy had a temperature of 38.7; 38 being normal. They decided to quarantine him; his row; the rows in front and back of him; and something like 6 flight attendants; who had served him. One of them told a language speaker that a doctor was coming and would check him on board. After about 20 minutes; the station manager finally showed up and said that to protect their departure on the 13th; the chinese authorities would accept just one flight attendant. She didn't want to speak to me; and tried to ignore me; but I got involved in the conversation and asked where the doctor was; since this boy was only a fraction of a degree above normal; which may be normal for him. She didn't have a clue; and suddenly didn't seem to understand english anymore. The purser and I asked her how they were going to determine which flight attendant would be quarantined. She said we should choose. We both said we would not do that; that we had no right to order someone to go into quarantine. She said then she would choose. When I asked her what she would do when that person refused; she again didn't understand english. I guess she's not used to people not obeying her. Finally; the purser said he would stay. I applaud him for doing that; but what makes this even more bizarre is that he never came into contact with the boy. I asked that station manager why not just send a customer service agent to go with the quarantined people; since they are local and speak the language. She didn't seem to understand my question...again. Now here's the safety issue: one of our crew members; who was completely healthy; was forced to go to a non-western hotel; where sick people were being held in quarantine; and given no bottled water (only purification tablets to use with tap water). What if he now gets sick?

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Original NASA ASRS Text

Title: An air carrier Captain reported a verbal clash between bio-hazard personnel in ZSPD and flight attendants who had been exposed to a young man who was being quarantined due to the possibility he may have an infectious disease.

Narrative: We blocked in at ZSPD. The biohazard guys came on and found that a young boy had a temperature of 38.7; 38 being normal. They decided to quarantine him; his row; the rows in front and back of him; and something like 6 flight attendants; who had served him. One of them told a language speaker that a doctor was coming and would check him on board. After about 20 minutes; the station manager finally showed up and said that to protect their departure on the 13th; the Chinese authorities would accept just one Flight Attendant. She didn't want to speak to me; and tried to ignore me; but I got involved in the conversation and asked where the doctor was; since this boy was only a fraction of a degree above normal; which may be normal for him. She didn't have a clue; and suddenly didn't seem to understand English anymore. The purser and I asked her how they were going to determine which Flight Attendant would be quarantined. She said we should choose. We both said we would not do that; that we had no right to order someone to go into quarantine. She said then she would choose. When I asked her what she would do when that person refused; she again didn't understand English. I guess she's not used to people not obeying her. Finally; the Purser said he would stay. I applaud him for doing that; but what makes this even more bizarre is that he never came into contact with the boy. I asked that station manager why not just send a customer service agent to go with the quarantined people; since they are local and speak the language. She didn't seem to understand my question...again. Now here's the safety issue: One of our crew members; who was completely healthy; was forced to go to a non-western hotel; where sick people were being held in quarantine; and given no bottled water (only purification tablets to use with tap water). What if he now gets sick?

Data retrieved from NASA's ASRS site as of April 2012 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.